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SPECIFICTION
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Customs Window vs iCustoms

Customs Window

customswindow.com

iCustoms

icustoms.ai

Side by side

FigureCustoms WindowiCustoms
Price from——
Free plan——
Free trial—Yes
Open source——
WebYesYes
iOSYes—
AndroidYes—
APIYesYes
Plans published20
Spec score · Customs Management Software8.1 (#3)7.4 (#11)
APIThe APIs support data transfer, bulk declaration uploads, instant notifications, file transfers, and declaration actions from the customer’s platform.iSecurity has API capability to connect with customers’ existing systems.
HeadquartersNexusUCD, Dublin, IrelandLondon, UK
IntegrationsOfficial materials list Shopify, marketplaces, other platforms and ERP systems as integration targets.The integrations page lists e-commerce platforms including Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems including SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo.
SupportStandard support is included during normal business hours, while enhanced support is available at additional rates.The carrier page says customer support is available by phone, email, or live chat for software use, customs regulations, and troubleshooting.

Plans

Customs Window

  • Tailored pricingPriced on request
  • Tailored Pricing PlansPriced on request

Customs Window pricing →

iCustoms

No plans published.

iCustoms pricing →

In their own words

Customs Window

Customs Window provides customs declarations and compliance services for imports and exports across multiple jurisdictions. Its listed coverage includes Irish AIS and AES, UK CDS, Netherlands DECO and DMS, Swedish e-commerce imports, and EU ICS2 across all member states. Declarations can be uploaded in bulk through Excel, CSV, or API data, with EU TARIC rules applied automatically. The company's AI tools are described as auditing declarations and guiding users through steps. Reports support financial, operational, and regulatory analysis, including finding errors ahead of customs audits. Listed integrations include Shopify, marketplaces, platforms, and ERP systems; APIs handle transfers, notifications, uploads, and declaration actions from a customer's platform. The mobile app provides declaration updates, automatic PBN creation, and import/export rule checks for drivers and warehouse staff. A digital payment facility collects customs duties and taxes, and the site says it supports BTC export/import processes. Pricing is on request for a monthly subscription with unlimited users. Intended customers include enterprises, e-commerce businesses, customs agents, SMEs, and logistics facilitators.

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iCustoms

iCustoms is an AI-powered platform for customs and cross-border trade compliance, available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes trade-document data. iClassification uses AI to find HS codes across 32 or more countries. The iSecurity product supports filings including UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG. The company says its compliance team monitors regulatory updates and the platform updates automatically as rules change. Listed integrations include e-commerce services such as Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems such as SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.

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