Customs Window vs XEMI
Customs Window
customswindow.comXEMI
xemi.ioSide by side
| Figure | Customs Window | XEMI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Customs Management Software | 8.1 (#3) | 7.6 (#9) |
| Headquarters | NexusUCD, Dublin, Ireland | Mumbai, India |
| Integrations | Official materials list Shopify, marketplaces, other platforms and ERP systems as integration targets. | The platform page lists ICEGATE, AIS, ULIP, LDB, FASTag, SAP, Oracle, email inboxes, shipping lines, airlines, and port systems; the integrations catalog says its detailed catalog is coming soon. |
| Onboarding | Customs Window says it assigns a migration expert and aims to have customers filing within 24 hours. | XEMI says onboarding, team training, and integration setup are included, and that most customers process their first live shipments within 1–2 weeks of signing. |
| Support | Standard support is included during normal business hours, while enhanced support is available at additional rates. | XEMI says it provides 24×7 support through WhatsApp, email, and phone, with a dedicated relationship manager. |
| What it does | Customs Window provides software for creating, submitting and managing EU and UK customs declarations and compliance data. | XEMI is an AI-powered trade collaboration platform for importers, exporters, Customs House Agents, and freight forwarders. |
Plans
Customs Window
- Tailored pricingPriced on request
- Tailored Pricing PlansPriced on request
In their own words
Customs Window
Customs Window provides customs declarations and compliance services for imports and exports across multiple jurisdictions. Its listed coverage includes Irish AIS and AES, UK CDS, Netherlands DECO and DMS, Swedish e-commerce imports, and EU ICS2 across all member states. Declarations can be uploaded in bulk through Excel, CSV, or API data, with EU TARIC rules applied automatically. The company's AI tools are described as auditing declarations and guiding users through steps. Reports support financial, operational, and regulatory analysis, including finding errors ahead of customs audits. Listed integrations include Shopify, marketplaces, platforms, and ERP systems; APIs handle transfers, notifications, uploads, and declaration actions from a customer's platform. The mobile app provides declaration updates, automatic PBN creation, and import/export rule checks for drivers and warehouse staff. A digital payment facility collects customs duties and taxes, and the site says it supports BTC export/import processes. Pricing is on request for a monthly subscription with unlimited users. Intended customers include enterprises, e-commerce businesses, customs agents, SMEs, and logistics facilitators.
XEMI
XEMI is a web-based global trade management platform for importers, exporters, customs brokers and freight forwarders. It brings together workflows for quotations, documents, regulatory filings, shipment tracking, invoicing and forwarding. Its AI tools capture and validate trade data, process more than 100 document types, and check for missing fields or mismatches across documents. XEMI Clear handles Bill of Entry and Shipping Bill filing to ICEGATE, with pre-filing validation; XEMI Traq tracks shipments across 330+ carriers and shares visibility across documents, workflows and stakeholders. XEMI Finance categorizes trade costs, connects them to shipments, and supports landed-cost visibility and reconciliation. Listed integrations include ICEGATE, DGFT, SAP, AIS, ULIP, FASTag, JNPT and Maersk, though its detailed integration catalog is not yet available. The platform supports declaration filing, HS classification, duty and tax calculation, compliance records and API access. It runs on the web, offers a limited-period trial, and has customized pricing on request. XEMI says onboarding, training and integration setup are included, and most customers process their first live shipments within 1–2 weeks of signing.