CustomsLink vs iCustoms
CustomsLink
customs-link.comiCustoms
icustoms.aiSide by side
| Figure | CustomsLink | iCustoms |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Customs Management Software | 8.3 (#2) | 7.4 (#11) |
| Headquarters | Preston, Lancashire, United Kingdom | London, UK |
| Integrations | CustomsLink says software integration via API is available, and its Haulier Border Toolkit page specifies API integration for high-volume customers. | The integrations page lists e-commerce platforms including Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems including SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. |
| Security and compliance | The company states that it has Authorised Economic Operator (AEO) status and displays ISO certification on its site. | iCustoms says its platform is based on WCO standards and that its security filings product updates automatically with changing regulations. |
| Support | CustomsLink advertises extended customer support seven days a week and says its customs team is available to assist self-service customers. | The carrier page says customer support is available by phone, email, or live chat for software use, customs regulations, and troubleshooting. |
Plans
CustomsLink
- Haulier Border Toolkit — registrationFree
- Managed Customs — registration£100, paid once
- Self-Service Customs — registration£100, paid once
In their own words
CustomsLink
CustomsLink provides businesses with digital customs clearance and border documentation through self-service and managed services. Its declarations cover import and export, safety and security, and goods movement. Self-service customers can prepare import and export entries step by step on the online platform, with support available seven days a week. Managed Customs customers send commercial documents to the team, which handles the customs work and additional formalities. The Haulier Border Toolkit supports ENS and EXS declarations, port passes such as GMR, PBN, ELO and Portbase, and MUCRs. Platform tools include supply-chain collaboration with managed access rights, real-time declaration tracking, an audit trail, document archiving, reporting and declaration replication. API integration is available, specified for high-volume Haulier Border Toolkit customers. Self-service training includes a Microsoft Teams session for up to five people. CustomsLink says it serves businesses in the UK, Northern Ireland, Republic of Ireland and EU, from sole traders to large enterprises. Export and import entry prices require an enquiry; TAD transit pricing includes TAD, and a trader guarantee is needed.
iCustoms
iCustoms is an AI-powered platform for customs and cross-border trade compliance, available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes trade-document data. iClassification uses AI to find HS codes across 32 or more countries. The iSecurity product supports filings including UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG. The company says its compliance team monitors regulatory updates and the platform updates automatically as rules change. Listed integrations include e-commerce services such as Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems such as SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.