Daily vs Gupshup
Daily
daily.coGupshup
gupshup.aiSide by side
| Figure | Daily | Gupshup |
|---|---|---|
| Price from | $0.01/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 4 |
| Spec score · Communication Platform as a Service (cPaaS) Platforms | 8.5 (#3) | 8.4 (#5) |
| Free plan | Yes | No |
| Integrations | Daily Prebuilt can be extended with third-party apps such as Miro, YouTube, and Google Docs, or with custom integrations. | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. |
| What it does | Daily provides WebRTC infrastructure and APIs for developers to build real-time voice, video, and AI experiences. | Gupshup provides conversational AI and messaging automation for marketing, commerce and customer support. |
Plans
Daily
- Free allowanceFree
- Video and audio callsFree
- Cloud video recording$0.01 a month
- Audio-only recording$0.01 a month
- RTMP Live Streaming$0.02 a month
- HLS Live Streaming$0.03 a month
- Audio-only callsFree
- Daily Video: 10,000 free participant minutes/monthFree
- RTMP live streaming$0.02 a month
- HLS live streaming$0.03 a month
Gupshup
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
In their own words
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support. Its agents use conversational context to take actions such as booking appointments, cancelling tickets, and making EMI payments. Teams can set engagement rules, connect business tools, apply guardrails, and define a trusted source of truth. Complex conversations can be escalated to human support.
The platform lists WhatsApp, Instagram, SMS, web and app, RCS, and voice channels. It supports trigger campaigns and drip journeys, with metrics to measure their performance. Other listed capabilities include a visual flow builder, AI bot generation, knowledge-base answers, lead qualification, and conversation routing. Integrations include Salesforce Marketing Cloud, MoEngage, CleverTap, Oracle Responsys, WebEngage, Bloomreach, and Braze, alongside custom integrations and more than 500 plug-and-play options.