Darktrace / EMAIL vs Mailprotector
Darktrace / EMAIL
darktrace.comMailprotector
mailprotector.comSide by side
| Figure | Darktrace / EMAIL | Mailprotector |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 8 |
| Spec score · Cloud Email Security | 7.4 (#8) | 8.3 (#2) |
| Spec score · Email Security Gateways | 7.4 (#18) | 8.3 (#4) |
| Founded | 2013 | 2000 |
| Headquarters | Cambridge, United Kingdom | Greenville, South Carolina, USA |
| Support | Darktrace’s Trust Center identifies Darktrace affiliates as providing 24/7 customer support services. | Mailprotector support hours are Monday through Friday, 9:00 AM to 8:00 PM ET, excluding federal holidays. |
Plans
Mailprotector
- RadarFree
- RadarFree
- BracketPriced on request
- CloudFilterPriced on request
- Mailprotector products (pricing not publicly listed)Priced on request
- SecureStorePriced on request
- ShieldPriced on request
- XtraMailPriced on request
In their own words
Darktrace / EMAIL
Darktrace / EMAIL is a paid cloud security product that uses behavioral AI to identify and stop phishing, business email compromise, impersonation, and social-engineering threats. It learns an organization’s communication patterns and detects suspicious behavior without relying on known attack signatures. Responses can range from tagging messages to full quarantine. Coverage includes inbound, outbound, and lateral mail, plus account-based and messaging attacks. Data-loss prevention analyzes behavior and message content for sensitive information in outbound email, including unlabeled data. Darktrace also describes behavioral protection for Microsoft Teams chats. Deployment can use API-only or API plus journaling without disrupting mail flow. The product integrates with Microsoft 365 and Microsoft Exchange and is hosted on Microsoft Azure; listed integrations include Google Workspace, Azure Sentinel, Elastic Security, ReliaQuest, and Splunk. Pricing is on request, with a 30-day trial.
Mailprotector
Mailprotector makes email security and management products exclusively for managed service providers. Shield combines a secure email gateway with an API integration for Microsoft 365 environments; the company says Google Workspace support is on the horizon. CloudFilter filters email where customers control MX records, including Microsoft 365, Google Workspace, on-premises servers, hosted environments and POP/IMAP. Bracket encrypts messages when a subject contains square brackets, without requiring apps, plugins or passwords from senders or recipients. It uses AES-256, and its one-time sign-in links expire after 15 minutes or become invalid if opened from another device. SecureStore captures messages going forward and has a seven-year default retention period, which can be adjusted. Mailprotector states that it holds the HIPAA Seal of Compliance from Compliancy Group and is SOC 2 Type 2 certified. ConnectWise, Autotask and Gradient integrations support licensing or service-count synchronization and billing workflows, and are free. Radar is a free email security check; current product pricing is available from an account manager.