DataCandy vs LoyaltyLion
DataCandy
datacandy.com
LoyaltyLion
loyaltylion.comSide by side
| Figure | DataCandy | LoyaltyLion |
|---|---|---|
| Price from | $40/mo | $199/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Customer Loyalty Software | 7.8 (#9) | 9.0 (#1) |
| Spec score · Loyalty Program Software | 7.8 (#17) | 9.0 (#3) |
| Headquarters | London, Ontario, Canada | London, United Kingdom |
| Integrations | DataCandy lists payment partners including Moneris, TD Bank, Chase, Global Payments, PayFacto, Clover, and Elavon, along with online ordering partners such as UEAT, Tacit, Mobi, and Deliverect. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Product | DataCandy is gift card and loyalty software for businesses. | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. |
| Security | DataCandy's privacy policy says it uses TLS to encrypt sensitive information in transit and conducts annual third-party infrastructure scans and PCI DSS audits for credit card information handling. | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. |
| Support | DataCandy lists support by phone and email on weekdays from 9 a.m. to 5 p.m. ET. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
Plans
DataCandy
- Gift Cards$40 a month
- Loyalty$125 a month
- Loyalty + Reviews$150 a month
- DataCandy PROPriced on request
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.