Datatrac vs FarEye Last Mile
Datatrac
datatrac.com
FarEye Last Mile
fareye.comSide by side
| Figure | Datatrac | FarEye Last Mile |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · Courier Management Software | 7.7 (#16) | 8.0 (#10) |
| Dispatch | Dispatchers can group, filter, and assign orders through a web dispatch board, map view, or character-based grid, with real-time driver location visibility. | Dispatch capabilities include high-speed sorting, fast in-scans and out-scans, and label generation. |
| Proof of delivery | The mobile app can capture delivery photos, signatures, documents, ID verification, and timestamps. | photo_and_signature |
| Support | Support includes online guides, release notes, email, and phone service listed Monday through Friday, 8:30 a.m. to 5:30 p.m. EST; charges may apply outside regular hours. | FarEye’s Enterprise Support Program describes technical and operational support for FarEye applications and defines 24×7 coverage as 24 hours a day, 7 days a week, 365 days a year. |
Plans
In their own words
FarEye Last Mile
FarEye Last Mile manages delivery operations for B2B and B2C customers using owned, outsourced or hybrid fleets. Dispatch tools cover sorting, in-scans and out-scans, and label generation. Route planning supports static routes and dynamic machine-learning-driven optimization, while fleet orchestration can include carrier networks and gig workers. Driver operations include onboarding, gig-worker training and roster management. Its Apple and Android driver app supports training videos, approval workflows and digital proof of delivery, including photos and signatures. Customer-facing tools include delivery slots, rescheduling, ETAs, real-time tracking, driver feedback and returns management; the platform also provides customer notifications and dispatch management. FarEye says it connects with warehouse, order, transportation, customer relationship, point-of-sale and payment systems. Its APIs cover checkout serviceability and rates, delivery slots, consignments, route plans, pickups and tracking webhooks. The platform is available on Android, iOS, web and through an API. FarEye says its web and mobile products support more than 25 languages and come pre-integrated with more than 150 carriers. Pricing is on request, and the product page directs prospective customers to book a meeting.