Delet vs Frontdesk Self-Guided Tours
Delet
delet.ai
Frontdesk Self-Guided Tours
myaifrontdesk.comSide by side
| Figure | Delet | Frontdesk Self-Guided Tours |
|---|---|---|
| Price from | $150/mo | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Rental Property Showing Software | 7.7 (#9) | 8.3 (#2) |
| Headquarters | El Segundo, California, United States | New York City |
| Product | Delet combines smart access and apartment leasing tools for property managers and multifamily housing teams in the USA. | Frontdesk schedules self-guided apartment tours 24/7, issuing verified smart-lock access codes or mobile credentials and syncing tours to property systems. |
| Security | Delet's privacy policy says video and audio recording is used during all self-guided tours for safety and security, with recordings handled under applicable privacy laws. | Frontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models. |
| Support | Prospect support is listed as an add-on in all three pricing plans, and the site describes live assistance with inquiries, scheduling, follow-up, applications, setup, and troubleshooting. | The self-guided tours page directs users to contact support at [email protected]. |
Plans
Frontdesk Self-Guided Tours
- Business-in-a-Box$99 a month
- Partner / EnterprisePriced on request
In their own words
Frontdesk Self-Guided Tours
Frontdesk Self-Guided Tours is a scheduling and access service for self-guided apartment visits. It operates on Android, iOS, web, and through an API, and is intended for multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities. Operators configure tour windows by community and can offer single-unit or multi-unit tours. Before access is issued, prospects can upload identification for OCR validation, complete selfie identity matching, and undergo pre-screening. Verified visitors receive time-bounded smart-lock credentials by SMS or mobile app; voice instructions provide a backup when SMS delivery fails. Scheduling can synchronize with Google Calendar, Outlook, and PMS calendars. Listed lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX, while listed property connections include Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM. In-tour SMS help, feedback surveys, application nudges, and lost-reason capture extend beyond access. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. Business-in-a-Box costs $99 a month, or $79/mo billed annually, with a 7-day trial and no credit card required.