Dendri vs Gupshup
Dendri
dendri.dev
Gupshup
gupshup.aiSide by side
| Figure | Dendri | Gupshup |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Chat Api | 8.2 (#6) | 8.5 (#3) |
| Hosted service | Dendri's Cloud offering provides managed signaling and TURN with an API key delivered by email after checkout. | The documentation describes WhatsApp Self-Serve as a web application accessed by signing in, with no self-hosting instructions. |
| What it does | Dendri provides peer-to-peer realtime features for apps, including presence, cursors, chat, video, and live document sync over WebRTC. | Gupshup provides conversational AI and messaging automation for marketing, commerce and customer support. |
Plans
Dendri
- CommunityFree
- Starter$29 a month
- Commercial licensePriced on request
- EnterprisePriced on request
Gupshup
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
In their own words
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support. Its agents use conversational context to take actions such as booking appointments, cancelling tickets, and making EMI payments. Teams can set engagement rules, connect business tools, apply guardrails, and define a trusted source of truth. Complex conversations can be escalated to human support.
The platform lists WhatsApp, Instagram, SMS, web and app, RCS, and voice channels. It supports trigger campaigns and drip journeys, with metrics to measure their performance. Other listed capabilities include a visual flow builder, AI bot generation, knowledge-base answers, lead qualification, and conversation routing. Integrations include Salesforce Marketing Cloud, MoEngage, CleverTap, Oracle Responsys, WebEngage, Bloomreach, and Braze, alongside custom integrations and more than 500 plug-and-play options.