Deneo vs Open Dental
Deneo
deneo.inOpen Dental
opendental.comSide by side
| Figure | Deneo | Open Dental |
|---|---|---|
| Price from | ₹8,002,500/mo | $89/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Dental Appointment Scheduling Software | 7.6 (#23) | 8.0 (#9) |
| Encryption | Deneo’s privacy policy states that data is encrypted using AES-256 at rest and in transit. | The security documentation lists TLS 1.2 for browser-based eServices and AES encryption for eConnector communication. |
| Headquarters | Navin's Springfield, Medavakkam, Chennai, India | Salem, Oregon, United States |
| Integrations | The privacy policy says data may be shared with third-party services only when a customer explicitly enables an integration; it does not name specific integrations. | Listed native integrations include DoseSpot e-prescribing, Global Payments, PayConnect, PaySimple, BetterDiagnostics, Pearl, DentalXChange, and EDS. |
| Security controls | The privacy policy lists isolated clinic databases, role-based permissions, multi-factor authentication, third-party security assessments, and daily encrypted backups. | The software supports individual user credentials, permission groups, global security settings, and an audit trail of user actions. |
| Support | The privacy policy lists privacy support by email and phone and says Deneo aims to resolve privacy concerns within 48 hours. | Monthly support includes software updates and phone, chat, and email technical support, with up to two specific issues per call. |
Plans
Open Dental
- Open Dental for Dental SchoolsFree
- Open Dental Software License and Support (Developing Countries)Free
- Open Dental Software License and Support (Other Countries)$89 a month
- Open Dental Software License and Support (United States)$199 a month
In their own words
Open Dental
Open Dental is dental practice software sold with a software license and support plan. Its listed eServices include a patient portal, web forms, automated messaging, texting, eClipboard, mobile access, and online scheduling. Practice features include patient self-booking, provider calendars, appointment reminders, online intake forms, and support for multiple locations. A free trial does not expire, but it is limited to 30 patients and does not include API or eServices access. The trial provides a blank database and a demo database with fictional patients, but not copyrighted CDT content. The client program cannot run on Linux or Mac workstations, though Linux or macOS can be used as a server alternative. Monthly support includes updates and phone, chat, and email technical assistance, with up to two specific issues per call. The listed Other Countries plan is $89/month/location or office under a 12-month contract; US pricing is $199/month/location or office for the initial 12 months, then a reduced rate of $149/month/location after 12 consecutive months. Fees vary by location, provider count, and added functionality; data conversion is extra.