Dentrix Ascend vs Open Dental
Dentrix Ascend
dentrixascend.comOpen Dental
opendental.comSide by side
| Figure | Dentrix Ascend | Open Dental |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Dental Clinic Software | 7.0 (#10) | 8.2 (#1) |
| Spec score · Dental Practice Management Software | 6.9 (#10) | 8.0 (#1) |
| Spec score · Dental Software | 7.1 (#12) | 8.1 (#1) |
| Spec score · Dental Charting Software | 7.0 (#13) | 8.1 (#1) |
| Spec score · Dental Appointment Scheduling Software | 7.0 (#36) | 8.0 (#9) |
| Headquarters | American Fork, Utah, United States | Salem, Oregon, United States |
| Integrations | The Henry Schein One API Exchange provides integrations with preferred vendors, custom development, and data access, with SOC 2 Type II compliance and OAuth 2.0 security. | Listed native integrations include DoseSpot e-prescribing, Global Payments, PayConnect, PaySimple, BetterDiagnostics, Pearl, DentalXChange, and EDS. |
| Purpose | Dentrix Ascend is a cloud-based dental practice management system combining scheduling, billing, imaging, patient communication, and analytics. | Open Dental is dental practice software offered with a software license and support plan. |
| Support | Customer support includes a resource center, help topics, United States phone support, and an AI virtual assistant. | Monthly support includes software updates and phone, chat, and email technical support, with up to two specific issues per call. |
Plans
Open Dental
- Open Dental for Dental SchoolsFree
- Open Dental Software License and Support (Developing Countries)Free
- Open Dental Software License and Support (Other Countries)$89 a month
- Open Dental Software License and Support (United States)$199 a month
In their own words
Dentrix Ascend
Dentrix Ascend has no write-up on Specifiction yet; its figures are above.
Open Dental
Open Dental is dental practice software sold with a software license and support plan. Its listed eServices include a patient portal, web forms, automated messaging, texting, eClipboard, mobile access, and online scheduling. Practice features include patient self-booking, provider calendars, appointment reminders, online intake forms, and support for multiple locations. A free trial does not expire, but it is limited to 30 patients and does not include API or eServices access. The trial provides a blank database and a demo database with fictional patients, but not copyrighted CDT content. The client program cannot run on Linux or Mac workstations, though Linux or macOS can be used as a server alternative. Monthly support includes updates and phone, chat, and email technical assistance, with up to two specific issues per call. The listed Other Countries plan is $89/month/location or office under a 12-month contract; US pricing is $199/month/location or office for the initial 12 months, then a reduced rate of $149/month/location after 12 consecutive months. Fees vary by location, provider count, and added functionality; data conversion is extra.