Deskpro vs Matrix42 Enterprise Service Management
Matrix42 Enterprise Service Management
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About Matrix42 Enterprise Service Management| Deskpro | Matrix42 Enterprise Service Management | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $39/mo | |
| Platforms | Android, api, iOS, self-hosted, Web | Android, iOS, Web |
| Free plan | No | No |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| API access | Yes | |
| Included agent seats | 5 | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both |
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