Deskpro vs Trakdesk

Deskpro

8.2 #10 in Help desk software

About Deskpro

Trakdesk

6.3 #70 in Help desk software

About Trakdesk
DeskproTrakdesk
Free planNoNo
Free trialYesNo
Paid from$39/mo$9.99/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, Webapi
Free planNoYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Included agent seats5—
Paid from—$9.99/user/mo
Customer portal—Yes

Both are listed in Best Help Desk Software. On Specifiction, Deskpro scores higher on our published basis.