DevInsight vs Middleware
DevInsight
devinsight.ai
Middleware
middleware.ioSide by side
| Figure | DevInsight | Middleware |
|---|---|---|
| Price from | $1.67/mo | $0.30/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · DevOps analytics software | 7.9 (#23) | 8.9 (#3) |
| Integrations | Pricing lists GitHub Cloud, GitLab Cloud, Bitbucket Cloud, and Jira Cloud, and the FAQ also names Azure DevOps, Jenkins, and PagerDuty. | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. |
| Product | DevInsight is an engineering intelligence platform for improving DevOps performance. | Middleware describes itself as a full-stack observability platform that detects issues across infrastructure, APM, and real user monitoring and helps resolve them with its AI SRE Agent. |
| Security | The security page says Merico regularly conducts third-party vulnerability assessments and penetration tests and maintains audited SOC 1 Type II and SOC 2 Type II attestations. | Middleware says customer data is encrypted at rest and in transit using TLS 1.2+ and AES-256. |
| Support | The plan lists email support, a knowledge base, and ongoing operational support. | Free users receive community support, pay-as-you-go customers get a dedicated Slack or Teams channel, and custom-contract customers receive an account team and 24x7 support. |
Plans
In their own words
DevInsight
DevInsight has no write-up on Specifiction yet; its figures are above.
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.