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SPECIFICTION
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Direct Dine vs MasOrder

Direct Dine

direct-dine.com

MasOrder

masorder.com

Side by side

FigureDirect DineMasOrder
Price from$50/mo$99/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
iOSYes—
AndroidYesYes
Plans published32
Spec score · Food Ordering Software8.1 (#10)8.3 (#9)
Spec score · Restaurant Online Ordering Software7.8 (#71)8.1 (#43)
Delivery ordersYesYes
Free planNoNo
Ordering channelsOrders from a restaurant’s website, branded app, QR table, or Direct Dine marketplace feed into a shared owner dashboard and kitchen screen.website
PaymentsThe features page lists Stripe and PayPal checkout, split tender, cash drawer sessions, service fees and tipping, and refunds with an audit trail.MasOrder uses Stripe Connect so customer payments go to the restaurant’s Stripe account and payouts reach its bank.
PurposeDirect Dine provides restaurants with branded online ordering, guest retention, and restaurant operations tools.MasOrder provides independent restaurants with branded online ordering, restaurant marketing, and kitchen workflow tools.
SecurityThe privacy policy describes TLS/SSL in transit, encryption at rest for sensitive data, role-based access, multi-factor authentication for administrative access, regular security audits, and tenant data separation.The privacy policy states traffic uses HTTPS with 256-bit SSL, database access is restricted by row-level security, and card numbers are not stored by MasOrder.
Paid from5099
SupportThe homepage advertises 24/7 priority support for Direct Dine in its comparison table.MasOrder advertises email support from a real person and says replies usually arrive the same day.
Branded mobile appYesNo

Plans

Direct Dine

  • Starter$50 a month
  • Essential$149 a month
  • Pro Growth AI$199 a month

Direct Dine pricing →

MasOrder

  • MasOrder$99 a month
  • Everything included$99 a month

MasOrder pricing →

In their own words

Direct Dine

Direct Dine has no write-up on Specifiction yet; its figures are above.

Visit direct-dine.com

MasOrder

MasOrder has no write-up on Specifiction yet; its figures are above.

Visit masorder.com