Direct Freight vs RXO Connect
Direct Freight
directfreight.comRXO Connect
rxo.comSide by side
| Figure | Direct Freight | RXO Connect |
|---|---|---|
| Price from | $32.50/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 1 |
| Spec score · Load Board Software | 8.2 (#8) | 7.8 (#18) |
| Headquarters | P.O. Box 131, Chillicothe, MO 64601, United States | Charlotte, North Carolina, United States |
| Load board | The home page says thousands of loads are available daily and lists load and truck searching and posting among its features. | RXO says carriers can choose from thousands of daily loads, including full truckload, LTL, refrigerated, expedited, power-only and last-mile freight. |
| Mobile app | The plan comparison page lists a mobile app for iOS and Android, and the home page says the Driver app searches more than 300K loads daily. | RXO Drive provides RXO Connect functionality on smartphones and is offered through the App Store and Google Play. |
| Support | The FAQ gives support by phone at 888-894-4198 and email at [email protected], and lists office hours as Monday through Friday, 7:00 am to 4:00 pm CST. | RXO says its carrier service team is available 24/7, and lists [email protected] for technical support. |
Plans
Direct Freight
- FreeFree
- Basic Carrier$39 a month
- Enhanced Carrier$49 a month
- Professional Carrier$69 a month
- Basic Carrier$390 a year
- Enhanced Carrier$490 a year
- Professional Carrier$690 a year
In their own words
Direct Freight
Direct Freight Services connects carriers with loads posted mostly by brokers, with some direct shippers also posting. Its load board supports searching and posting loads and trucks, and matching load alerts, mileage, and maps are available. The company says its Driver app searches more than 300K loads daily. A lane pricing tool uses millions of load records to provide spot market rates for thousands of lanes. Professional Carrier adds current and historical freight rates, toll costs, saved lanes, and team management; Enhanced Carrier and Professional Carrier also include credit scores, days to pay, and full credit reports. The service is available on the web and through iOS and Android apps. The Free plan costs nothing and allows three load searches per day. Basic Carrier costs $39 a month after 15 days for $1; Enhanced Carrier costs $49 a month and Professional Carrier $69 a month, each after 15 days for $1. The FAQ notes that unavailable loads may remain listed and most loads do not show pay rates.
RXO Connect
RXO Connect is a digital freight platform for carriers and carrier representatives to find loads, make offers, manage active loads, and view payments. Its load board covers full truckload, LTL, refrigerated, expedited, power-only, and last-mile freight, with thousands of daily loads available to choose from. Carriers can find dedicated lanes, bid, negotiate rates, and make counter-bids. Load tools include Hot Deals filters, GPS tracking updates, and driver dispatch with fleet oversight. When available, users can book two loads at once or post a truck to receive load notifications. RXO Drive provides Connect functionality on smartphones through iOS and Android apps. RXO's proprietary API can bring available loads into a carrier's preferred platform and allow loads to be bought directly. Users can submit payment paperwork through Connect, and RXO Extra adds a marketplace with fuel-card programs, factoring services, vendor discounts, and brokered freight. The platform is free for carriers and carrier representatives, for commercial or business use by people aged 18 or older in the United States, Mexico, and Canada. Multi-factor authentication is required; some functions need an active internet connection.