directCRM vs Zoho CRM
directCRM
directcrm.app
Zoho CRM
zoho.comSide by side
| Figure | directCRM | Zoho CRM |
|---|---|---|
| Price from | $0.83/mo | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 15 |
| Spec score · CRM Software | 7.5 (#190) | 9.4 (#3) |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Mobile app | No | Yes |
| Purpose | directCRM is a CRM for sales teams to track customers, follow-ups, and deals in one place. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Sales pipeline | The pipeline updates as users log activities and shows deal probability and expected close dates. | Yes |
| Paid from | 10 | 14 |
| Support | Support is by email at [email protected], with responses within 24 hours on business days; phone support is not offered. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
directCRM
- Free TrialFree
- Pro Monthly$15 a month
- Pro Annual$10 a month
- Pro annual$10 a year
- Pro monthly$15 a month
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.