Discuss vs Userfeel
Discuss
discuss.io
Userfeel
userfeel.comSide by side
| Figure | Discuss | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Consumer Video Feedback Software | 7.7 (#7) | 8.9 (#1) |
| Spec score · Usability Testing Software | 7.6 (#27) | 8.9 (#3) |
| Headquarters | Seattle, Washington, United States | London, England, United Kingdom |
| Product | Discuss describes its platform as an AI-powered qualitative and quantitative market research solution covering research setup, audience research and analysis. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Research methods | The platform supports human-led interviews, AI-moderated interviews, self-paced video feedback and uploaded research. | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. |
| Support | The pricing page describes on-demand live session support as included from Elevate upward and as an add-on for Essentials; bundled session support includes 24/5 technical assistance and multilingual agents. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Discuss
- EssentialsPriced on request
- ElevatePriced on request
- ExpertPriced on request
- EnterprisePriced on request
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.