Dispatch vs FieldAware
Dispatch
dispatch.me
FieldAware
fieldaware.comSide by side
| Figure | Dispatch | FieldAware |
|---|---|---|
| Price from | $139/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 0 |
| Spec score · Dispatch Management Software | 7.9 (#12) | 8.2 (#9) |
| API | Dispatch Connect documentation describes bi-directional integrations with the Dispatch platform. | FieldAware says its open API can connect with most ERP, CRM, and financial systems. |
| Founded | 2013 | FieldAware says it was founded in 2011. |
| Headquarters | Boston, Massachusetts, United States | Scottsdale, Arizona, United States |
| Integrations | Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier. | The extensions page lists connectors for NetSuite, QuickBooks, and CentralBOS. |
| Mobile app | Google Play describes Dispatch Me as a field-worker app and says 2026 access is being enabled by invitation for existing users. | Its mobile app gives field staff access to job details, custom checklists, customer information, work orders, and schedules. |
| Product | Dispatch connects brands, contractors, and customers in one service orchestration platform and tracks jobs from acceptance to completion. | FieldAware is a field service management platform for coordinating work between field technicians and back-office teams. |
| Security | Dispatch says it uses reasonable administrative, physical, and technical safeguards to protect information. | FieldAware’s security page states that it is GDPR compliant for customers covered by GDPR and links to a data processing addendum and GPS Insight Trust Center. |
| Support | The contact page lists support hours as 9am–6pm EST Monday through Friday. | FieldAware says its live support team is available 24/7 by telephone, email, text, and web, with a self service portal for support cases. |
Plans
In their own words
FieldAware
FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.