Dispatchable vs FieldAware
Dispatchable
dispatchable.com
FieldAware
fieldaware.comSide by side
| Figure | Dispatchable | FieldAware |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 0 |
| Spec score · Dispatch Management Software | 8.7 (#4) | 8.2 (#9) |
| Customers | The site lists auto transport brokers, brokers, carriers, fleet managers, dispatchers, exporters, warehouses, dealers, terminals, truck yards, and equipment rentals among the groups it serves. | The maker presents FieldAware for field service organizations in sectors including construction, facility management, industrial and commercial equipment, health sciences, and oil and gas. |
| Headquarters | Lakeland, Florida, United States | Scottsdale, Arizona, United States |
| Integrations | Dispatchable advertises more than 50 integrations and names Central Dispatch, TextMagic, Stripe, Gmail, Slack, Google Sheets, Microsoft Teams, Twilio, SendGrid, RingCentral, Authorize.Net, Zapier and OpenAI. | The extensions page lists connectors for NetSuite, QuickBooks, and CentralBOS. |
| Product | Dispatchable describes itself as a modular operations platform for shipping companies that connects quoting, dispatching, documents, and invoicing in one workflow. | FieldAware is a field service management platform for coordinating work between field technicians and back-office teams. |
| Security | Dispatchable describes its data as encrypted and its hosting as secure, but the page does not name a security certification. | FieldAware’s security page states that it is GDPR compliant for customers covered by GDPR and links to a data processing addendum and GPS Insight Trust Center. |
| Support | Dispatchable advertises 24/7 support and links to a help center, contact support and developer portal. | FieldAware says its live support team is available 24/7 by telephone, email, text, and web, with a self service portal for support cases. |
| Trial | The homepage says users can start free for 14 days without a credit card and also advertises a free-for-life starter plan. | The service agreement says GPS Insight may offer demo or free trial versions for a specified period, but it does not state a standard number of trial days. |
Plans
In their own words
Dispatchable
Dispatchable is an operations platform for shipping companies that brings quoting, dispatching, documents, and invoicing into a connected workflow. It links lead intake and CRM with inspections, customer updates, and dispatch work, while shared records cover loads, contacts, carriers, documents, permissions, and activity history. Listed automation includes AI intake and replies, lead scoring, quote follow-ups, SMS and email sequences, and other automated workflows. The feature set also includes accounting and payments, reporting and analytics, compliance and safety, a driver app, tracking and tracing, IFTA, and native EDI. Dispatchable names more than 50 integrations, including Central Dispatch, Stripe, Gmail, Slack, Twilio, Zapier, and OpenAI. It runs on the web and offers API access; the company says installation is not required. The service describes its data as encrypted and its hosting as secure, but does not name a security certification. A free-for-life Starter plan is listed at free. There is also a 14-day trial, and paid pricing is on request.
FieldAware
FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.