DispatchHub vs FarEye Last Mile
DispatchHub
dispatchhub.app
FarEye Last Mile
fareye.comSide by side
| Figure | DispatchHub | FarEye Last Mile |
|---|---|---|
| Price from | $79/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Courier Management Software | 8.4 (#3) | 8.0 (#10) |
| Dispatch | Accepted quotes convert to shipments, with shipment status history and an audit trail for driver reassignment. | Dispatch capabilities include high-speed sorting, fast in-scans and out-scans, and label generation. |
| Languages | The interface, customer emails, and PDFs are available in English and Spanish, with language preferences configurable per user, customer, or workspace. | FarEye says it supports more than 25 languages on its web and mobile products. |
| Proof of delivery | Drivers can capture photo and signature proof of delivery and send status updates from their phones. | photo_and_signature |
| Purpose | DispatchHub is a bilingual workspace for couriers and small freight fleets to quote jobs, dispatch drivers, track deliveries, and collect payment. | FarEye’s Last Mile Delivery software manages delivery operations across owned, outsourced, and hybrid fleets for B2B and B2C customers. |
| Security | The maker says workspaces are isolated, connections use TLS encryption, passwords are hashed, and payment card numbers are not stored; SOC 2 readiness is on the roadmap. | FarEye’s published information security policy describes access controls, customer-data confidentiality, network security, incident management, and alignment of business continuity management with ISO 22301 standards. |
| Support | The maker lists email support at [email protected] and a phone number, (305) 600-9109. | FarEye’s Enterprise Support Program describes technical and operational support for FarEye applications and defines 24×7 coverage as 24 hours a day, 7 days a week, 365 days a year. |
Plans
In their own words
DispatchHub
DispatchHub has no write-up on Specifiction yet; its figures are above.
FarEye Last Mile
FarEye Last Mile manages delivery operations for B2B and B2C customers using owned, outsourced or hybrid fleets. Dispatch tools cover sorting, in-scans and out-scans, and label generation. Route planning supports static routes and dynamic machine-learning-driven optimization, while fleet orchestration can include carrier networks and gig workers. Driver operations include onboarding, gig-worker training and roster management. Its Apple and Android driver app supports training videos, approval workflows and digital proof of delivery, including photos and signatures. Customer-facing tools include delivery slots, rescheduling, ETAs, real-time tracking, driver feedback and returns management; the platform also provides customer notifications and dispatch management. FarEye says it connects with warehouse, order, transportation, customer relationship, point-of-sale and payment systems. Its APIs cover checkout serviceability and rates, delivery slots, consignments, route plans, pickups and tracking webhooks. The platform is available on Android, iOS, web and through an API. FarEye says its web and mobile products support more than 25 languages and come pre-integrated with more than 150 carriers. Pricing is on request, and the product page directs prospective customers to book a meeting.