Disputed.ai vs Disputifier
Disputed.ai
disputed.ai
Disputifier
disputifier.comSide by side
| Figure | Disputed.ai | Disputifier |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Chargeback Management Software | 7.2 (#18) | 7.8 (#4) |
| Access controls | Disputed describes granular role-based permissions and SSO via SAML 2.0 or OIDC, including Okta, Azure AD, and Google Workspace. | The security page says platform access is limited to essential information and integrations or staff accounts can be revoked by the customer. |
| Integrations | Disputed describes integrations with payment processors that synchronize disputes, evidence, and outcomes, but does not name specific processors on the page. | The maker says it integrates with dozens of processors, CRMs, and gateways and can support custom CRM or gateway setups. |
| Purpose | Disputed is a chargeback intelligence platform for medium to large-scale enterprise fraud teams. | Disputifier describes itself as an end-to-end automated chargeback solution for ecommerce merchants and ISOs. |
| Security | The site states that Disputed is SOC 2 Type II certified and GDPR-ready. | The security page says it uses AWS, AES-256 encryption, and TLS, and limits card number access to the first six and last four digits. |
| Support | Disputed says it responds to contact inquiries within one business day. | The homepage advertises an average support response time of 30 seconds and says support is available at any hour. |
Plans
Disputifier
- Fraud Prevention$0.05, paid once
- Order Not Received Prevention$0.05, paid once
- Chargeback Recovery$20, paid once
- Chargeback AlertsPriced on request
In their own words
Disputed.ai
Disputed.ai is a chargeback intelligence platform for medium to large-scale enterprise fraud teams. It helps teams decide which disputes to contest, explain why winnable disputes are lost, and examine upstream product or policy changes that could reduce chargebacks. The service surfaces organized-abuse patterns across disputes, identities and payment cards. Its case workflow includes a queue ordered by deadline and model confidence, evidence packages prepared before opening a case, and a root-cause panel. Users can view each decision with its case and override it. Disputed offers representment automation, an evidence builder, headless API and MCP access, self-managed tooling, or a fully managed service. Listed processor integrations are Stripe, Adyen, PayPal, Braintree and Chase. It runs through web and API access, with pricing on request and an Enterprise plan using a fixed platform fee plus per-dispute pricing.
Disputifier
Disputifier is an automated chargeback service for ecommerce merchants and ISOs, available on the web and through an API. It gathers evidence, prepares chargeback responses, and submits them; the company says its team reviews each response before submission. It also offers fraud prevention for identifying potentially fraudulent orders and supporting risk analysis, customer verification, and cancellation. Its Order Not Received Prevention feature can identify orders not shipped or delivered on time, as well as tracking that has not updated.
Disputifier says it supports alert programs including RDR, Ethoca, and Order Insight, though coverage depends on a customer's bank or card and some banks do not participate. The company describes integrations with dozens of processors, CRMs, and gateways, including custom setups. Order Not Received Prevention and Fraud Prevention each cost $0.05. Chargeback Recovery is billed at 20% of recovered revenue on won chargebacks, capped at $250 per win. Alert pricing is custom and volume-based. A free trial is listed, but there is no free plan.