DocStar ECM vs Hyland OnBase
DocStar ECM
docstar.comHyland OnBase
hyland.comSide by side
| Figure | DocStar ECM | Hyland OnBase |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Enterprise Content Management Systems | 7.8 (#11) | 8.1 (#8) |
| Spec score · Document Management Software | 7.8 (#27) | 8.2 (#16) |
| Spec score · Cloud Document Management Software | 7.9 (#12) | 8.1 (#7) |
| Spec score · Paperless Office Software | 7.8 (#9) | 8.1 (#4) |
| Deployment | The product can be deployed in the cloud, on-premises, or in a hybrid environment. | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. |
| Headquarters | Austin, Texas, United States | Westlake, Ohio, USA |
| Integrations | Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro. | Hyland lists prebuilt connectors for Salesforce, SAP, Workday, Microsoft Office, Outlook and Infor, plus screen-level and data-level integration methods. |
| Support | DocStar support resources include a case portal, cloud status updates, maintenance releases, documentation, downloads, and training. | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. |
| Workflow | Its workflow tools route content for approval using custom rules, business conditions, alerts, and a workflow dashboard. | Process automation includes configurable workflows, customizable forms and built-in rules for routing documents and managing exceptions. |
Plans
In their own words
DocStar ECM
DocStar ECM manages enterprise documents and automates processes such as accounts payable, HR, and compliance-sensitive records. It can run in the cloud, on premises, or in a hybrid environment. Workflow tools route content for approval through custom rules, business conditions, alerts, and a workflow dashboard. Intelligent Data Capture provides OCR, barcodes, regex matching, automated indexing, and text extraction. Repository-wide text and metadata search works with configurable retention, disposition, and freezes. Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro. DocuSign eSignature can be added to workflow tasks and ad hoc actions. Security features include granular permissions, encryption, audit trails, and Active Directory or LDAP single sign-on; hosted service uses AWS. iOS and Android apps support capture, search, retrieval, and workflow actions. Licensing may be named, concurrent, or read-only. Pricing is on request.
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.