DocStar ECM vs M-Files
DocStar ECM
docstar.com
M-Files
m-files.comSide by side
| Figure | DocStar ECM | M-Files |
|---|---|---|
| Price from | — | $65/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Enterprise Content Management Systems | 7.8 (#11) | 8.1 (#9) |
| Spec score · Document Management Software | 7.8 (#27) | 8.3 (#14) |
| Spec score · Cloud Document Management Software | 7.9 (#12) | 8.2 (#5) |
| Deployment | The product can be deployed in the cloud, on-premises, or in a hybrid environment. | M-Files offers both cloud-based and self-hosted deployment options. |
| Headquarters | Austin, Texas, United States | Tampere, Finland |
| Integrations | Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro. | Featured integrations include Microsoft 365, Salesforce, and SAP, and M-Files also provides integrations and APIs for non-Microsoft CRM and ERP systems. |
| Support | DocStar support resources include a case portal, cloud status updates, maintenance releases, documentation, downloads, and training. | Essentials and Enterprise include standard product support, documentation, and learning resources; Premium Support offers 24/7 coverage and faster response times. |
Plans
In their own words
DocStar ECM
DocStar ECM manages enterprise documents and automates processes such as accounts payable, HR, and compliance-sensitive records. It can run in the cloud, on premises, or in a hybrid environment. Workflow tools route content for approval through custom rules, business conditions, alerts, and a workflow dashboard. Intelligent Data Capture provides OCR, barcodes, regex matching, automated indexing, and text extraction. Repository-wide text and metadata search works with configurable retention, disposition, and freezes. Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro. DocuSign eSignature can be added to workflow tasks and ad hoc actions. Security features include granular permissions, encryption, audit trails, and Active Directory or LDAP single sign-on; hosted service uses AWS. iOS and Android apps support capture, search, retrieval, and workflow actions. Licensing may be named, concurrent, or read-only. Pricing is on request.
M-Files
M-Files is a metadata-driven document management system that connects documents with the people, projects, and work they support. AI classification organizes information, while search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation support document work. Integrations include Microsoft 365, Salesforce, SAP, and other CRM and ERP systems. Organizations can choose cloud or self-hosted deployment. M-Files Cloud runs on Microsoft Azure, and M-Files says it encrypts stored data with AES-256 and client-to-server communication. Listed certifications include ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014. Essentials costs $65 a month, billed monthly per seat; Enterprise pricing is by custom quote. A 30-day trial requires no card or installation and provides a basic vault, though not all integrations. Desktop software supports 64-bit Windows; macOS and Linux users access M-Files through the web. Mobile apps are available for iOS and Android, alongside APIs and a UI extensibility framework.