Docugami vs Instabase
Docugami
docugami.com
Instabase
instabase.comSide by side
| Figure | Docugami | Instabase |
|---|---|---|
| Price from | $300/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Intelligent Document Processing Software | 8.1 (#15) | 8.5 (#7) |
| Spec score · AI Document Processing Software | 8.1 (#14) | 8.5 (#10) |
| Founded | Docugami says it was founded in March 2018. | Instabase was founded in 2015 by Anant Bhardwaj. |
| Headquarters | The company describes itself as Seattle-area and lists its US address in Kirkland, Washington. | Instabase is headquartered in San Francisco, California. |
| Integrations | The homepage lists SharePoint, Word, Excel, Google Drive, OneDrive, Zapier, Power Automate, Box, Dropbox, and Automation Anywhere. | Document sources and destinations include Instabase Drive, Amazon S3, Azure Blob Storage, Google Cloud Storage, Google Drive and email inboxes. |
| Intended users | Docugami describes its system as built for business users across enterprises and midsize businesses, and its plans also include one for small businesses. | Instabase describes AI Hub Enterprise as designed for large operations teams and enterprises with advanced document automation needs. |
| Support | The pricing page says email support is available Monday through Friday, 9 am PST to 5 pm PST. | The capabilities page lists product support, a 99.5% uptime SLA, a dedicated Customer Engagement Manager, and solution-building services as an add-on. |
| What it does | Docugami turns business documents into Knowledge Graphs of actionable data that can power workflows and AI agents. | Instabase AI Hub turns unstructured documents and other content into extracted data and automated business workflows. |
Plans
Docugami
- Professional$300 a month
- Team$600 a month
- Business$1,250 a month
- EnterprisePriced on request
Instabase
- AI Hub CommunityFree
- Community (legacy)Free
- AI Hub CommercialPriced on request
- AI Hub EnterprisePriced on request
- Commercial (legacy)Price not published
- EnterprisePriced on request
- Enterprise litePriced on request
In their own words
Docugami
Docugami is a document-understanding platform that turns business documents into Knowledge Graphs for workflows and AI agents. It analyzes complete documents and structures unstructured content for querying, reasoning, analytics, and extraction. Business users can create AI agents without coding or extensive training. Listed document types include contracts, ACORD forms, invoices, clinical trial documents, HR documents, and property records. Connections include SharePoint, Word, Excel, Google Drive, OneDrive, Zapier, Power Automate, Box, Dropbox, and Automation Anywhere. Outputs can be XML, CSV, or JSON, with API processing for batch or real-time work; API access is currently limited to select customers through Docugami Playground. The service lists SOC 2 and GDPR compliance, role-based access, and audit trails. It is available through web and API access with hybrid deployment, AI extraction, workflow routing, and human validation. Plans start at $300 a month for Professional.
Instabase
Instabase AI Hub is an automation platform for turning complex documents into verifiable intelligence. Its workflows cover document classification, text and reasoning extraction, table and list extraction, data cleaning, validation, and human review. The capabilities page lists more than 55 rich file formats, handwriting recognition, visual object detection, multi-language recognition, and documents over 100 pages; listed formats are supported up to 50MB. Data sources include Amazon S3, Azure Blob Storage, Google Cloud Storage, Google Drive, Instabase Drive, and email inboxes. Developers can use an API and SDK, custom functions, and upstream or downstream connectors. Instabase says customers can control where data is stored and processed and connect their own cloud storage. Documentation describes SSO through SAML or OIDC, OAuth provider integration, secure secrets management, and audit logs. The company lists SOC 2 Type II and HIPAA certifications or attestations and says the product is designed to comply with GDPR and CCPA. Pricing is on request; a 14-day trial is listed. Support offerings include a 99.5% uptime SLA and a dedicated Customer Engagement Manager.