Docusoft vs DocuWare
Docusoft
docusoft.net
DocuWare
start.docuware.comSide by side
| Figure | Docusoft | DocuWare |
|---|---|---|
| Price from | — | £1,060/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 6 |
| Spec score · Cloud Document Management Software | 8.2 (#3) | 9.2 (#2) |
| Spec score · Document Management Software | 8.2 (#15) | 9.2 (#2) |
| Founded | 2003 | 1988 |
| Headquarters | Camberley, Surrey, United Kingdom | Germering, Germany |
| Integrations | The site lists Microsoft Office and Outlook add-ins for CloudFiler and says Proposals integrates with Xero and FreeAgent. | DocuWare says it has integrated with 500 applications spanning email, portals, CRM, ERP, HR and custom software. |
| Security | Docusoft describes its cloud infrastructure as secure and scalable, with automatic backups, disaster recovery, and encryption. | DocuWare says Cloud documents use AES-256 encryption, traffic uses HTTPS with TLS, and data is triply mirrored with a second copy at another location in the same region. |
| Support | Technical support is available by email and phone, Monday to Friday from 9:00 to 17:30 GMT, with live chat during business hours. | DocuWare offers 24/5 support for business-critical issues to Cloud and on-premises customers with a valid maintenance and support contract. |
| What it does | Docusoft provides cloud-based document management solutions to store, manage, and secure business documents. | DocuWare provides cloud and on-premises document management plus workflow automation for digitizing, storing, searching and routing business documents. |
Plans
Docusoft
- Docusoft + Epson Charge per ScanPriced on request
- Docusoft solutionsPriced on request
DocuWare
- DocuWare Cloud£1,060 a month
- DocuWare Cloud 100Price not published
- DocuWare Cloud 15Price not published
- DocuWare Cloud 4Price not published
- DocuWare Cloud 40Price not published
- DocuWare On-PremisesPrice not published
In their own words
Docusoft
Docusoft provides cloud-based and on-premise information management and business process software. Its CloudFiler product organizes business documents with OCR search, email management and archiving, scanning, workflow, versioning and sharing. Teams can define filing structures, set user permissions and review an activity audit trail. The CloudFiler mobile app supports uploading, filing, searching, reviewing, workflow and sharing. Practice Manager combines CRM, document management, a secure portal, proposals, time recording and email triage for accountancy firms, with integrations including Microsoft 365, QuickBooks, Xero, FreeAgent, Stripe, GoCardless, Adfin, HMRC, WhatsApp and SMS. The branded Secure Portal supports document exchange, client uploads, approvals, electronic signatures, reminders and audit reporting. Docusoft says its cloud storage has 99.9% uptime, automatic backups and disaster recovery. Its listed products also include DocuEngager, Practice App, Proposals and DocuExtract. The company says its first DMS customer went live in 2003; it is based in Camberley, Surrey, and lists sectors including accountancy, insolvency, financial services, insurance, legal and healthcare. Pricing is available on request.
DocuWare
DocuWare captures business information, automates document workflows, and keeps documents in centralized archives. It can capture material from scanners, email, Microsoft Teams, file imports, print streams, and other sources, with indexing and barcode recognition. Users can build workflows with drag-and-drop tools, automate recurring tasks and approvals, set deadlines, and follow progress in a dashboard. Search covers document content and indexed metadata, while versioning tracks document histories. DocuWare is offered as cloud SaaS, on-premises, or hybrid deployment. The maker says cloud and on-premises share a code base and feature parity; cloud subscriptions include complete functionality, with pricing based on users and storage. Integrations include 500 applications, with iPaaS connectors to more than 1,000 cloud applications and a REST-based platform service. Cloud documents use AES-256 encryption, traffic uses HTTPS with TLS, and data is triply mirrored, including a second copy elsewhere in the same region. Pricing is listed from $30/user/mo, and a free trial is available. Some on-premises capabilities may require additional licenses.