Docusoft vs M-Files
Docusoft
docusoft.net
M-Files
m-files.comSide by side
| Figure | Docusoft | M-Files |
|---|---|---|
| Price from | — | $65/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 2 |
| Spec score · Cloud Document Management Software | 8.2 (#3) | 8.2 (#5) |
| Spec score · Document Management Software | 8.2 (#15) | 8.3 (#14) |
| Founded | 2003 | 2002 |
| Headquarters | Camberley, Surrey, United Kingdom | Tampere, Finland |
| Integrations | The site lists Microsoft Office and Outlook add-ins for CloudFiler and says Proposals integrates with Xero and FreeAgent. | Featured integrations include Microsoft 365, Salesforce, and SAP, and M-Files also provides integrations and APIs for non-Microsoft CRM and ERP systems. |
| Support | Technical support is available by email and phone, Monday to Friday from 9:00 to 17:30 GMT, with live chat during business hours. | Essentials and Enterprise include standard product support, documentation, and learning resources; Premium Support offers 24/7 coverage and faster response times. |
Plans
Docusoft
- Docusoft + Epson Charge per ScanPriced on request
- Docusoft solutionsPriced on request
In their own words
Docusoft
Docusoft provides cloud-based and on-premise information management and business process software. Its CloudFiler product organizes business documents with OCR search, email management and archiving, scanning, workflow, versioning and sharing. Teams can define filing structures, set user permissions and review an activity audit trail. The CloudFiler mobile app supports uploading, filing, searching, reviewing, workflow and sharing. Practice Manager combines CRM, document management, a secure portal, proposals, time recording and email triage for accountancy firms, with integrations including Microsoft 365, QuickBooks, Xero, FreeAgent, Stripe, GoCardless, Adfin, HMRC, WhatsApp and SMS. The branded Secure Portal supports document exchange, client uploads, approvals, electronic signatures, reminders and audit reporting. Docusoft says its cloud storage has 99.9% uptime, automatic backups and disaster recovery. Its listed products also include DocuEngager, Practice App, Proposals and DocuExtract. The company says its first DMS customer went live in 2003; it is based in Camberley, Surrey, and lists sectors including accountancy, insolvency, financial services, insurance, legal and healthcare. Pricing is available on request.
M-Files
M-Files is a metadata-driven document management system that connects documents with the people, projects, and work they support. AI classification organizes information, while search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation support document work. Integrations include Microsoft 365, Salesforce, SAP, and other CRM and ERP systems. Organizations can choose cloud or self-hosted deployment. M-Files Cloud runs on Microsoft Azure, and M-Files says it encrypts stored data with AES-256 and client-to-server communication. Listed certifications include ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014. Essentials costs $65 a month, billed monthly per seat; Enterprise pricing is by custom quote. A 30-day trial requires no card or installation and provides a basic vault, though not all integrations. Desktop software supports 64-bit Windows; macOS and Linux users access M-Files through the web. Mobile apps are available for iOS and Android, alongside APIs and a UI extensibility framework.