DocuWare vs ELO ECM Suite
DocuWare
start.docuware.comELO ECM Suite
ecm-suite.elo.comSide by side
| Figure | DocuWare | ELO ECM Suite |
|---|---|---|
| Price from | £1,060/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Document Management Software | 9.2 (#2) | 7.6 (#32) |
| Spec score · Paperless Office Software | 9.1 (#1) | 7.6 (#11) |
| Spec score · Enterprise Content Management - Midmarket Software | 9.3 (#1) | 7.6 (#10) |
| Spec score · Cloud Document Management Software | 9.2 (#2) | 7.6 (#16) |
| Spec score · Enterprise Content Management - Enterprise Software | 9.3 (#2) | 7.6 (#9) |
| Deployment | DocuWare is available as cloud SaaS, on-premises or hybrid, with the company stating cloud and on-premises share the same code base and feature parity. | The suite is offered as ELO Cloud SaaS, a managed service hosted by an ELO Business Partner, or an in-house on-premises or private-cloud installation. |
| Founded | 1988 | 1998 |
| Headquarters | Germering, Germany | Stuttgart, Germany |
| Integrations | DocuWare says it has integrated with 500 applications spanning email, portals, CRM, ERP, HR and custom software. | ELO describes integrations with Microsoft products including Microsoft 365, Azure, Office, Exchange, and Active Directory, as well as certified interfaces for SAP applications. |
| Mobile access | DocuWare provides iOS and Android apps for accessing documents and participating in workflows; the new app is currently described as available for Cloud customers. | The ELO app provides smartphone or tablet access and is available for iOS and Android; the repository is also accessible through the browser-based ELO Web Client. |
| Security | DocuWare says Cloud documents use AES-256 encryption, traffic uses HTTPS with TLS, and data is triply mirrored with a second copy at another location in the same region. | ELO lists SSL-encrypted traffic between services and modules, permission controls, and multi-factor authentication with external identity providers such as Microsoft Entra ID. |
Plans
DocuWare
- DocuWare Cloud£1,060 a month
- DocuWare Cloud 100Price not published
- DocuWare Cloud 15Price not published
- DocuWare Cloud 4Price not published
- DocuWare Cloud 40Price not published
- DocuWare On-PremisesPrice not published
In their own words
DocuWare
DocuWare captures business information, automates document workflows, and keeps documents in centralized archives. It can capture material from scanners, email, Microsoft Teams, file imports, print streams, and other sources, with indexing and barcode recognition. Users can build workflows with drag-and-drop tools, automate recurring tasks and approvals, set deadlines, and follow progress in a dashboard. Search covers document content and indexed metadata, while versioning tracks document histories. DocuWare is offered as cloud SaaS, on-premises, or hybrid deployment. The maker says cloud and on-premises share a code base and feature parity; cloud subscriptions include complete functionality, with pricing based on users and storage. Integrations include 500 applications, with iPaaS connectors to more than 1,000 cloud applications and a REST-based platform service. Cloud documents use AES-256 encryption, traffic uses HTTPS with TLS, and data is triply mirrored, including a second copy elsewhere in the same region. Pricing is listed from $30/user/mo, and a free trial is available. Some on-premises capabilities may require additional licenses.
ELO ECM Suite
ELO ECM Suite combines document management, process automation, and AI-powered information processing in one platform. ELO Assistant can summarize content, answer questions, and analyze documents using a language model or AI provider selected by the customer. Teams can collaborate on documents in real time, store them centrally with version control, and receive automatic notifications. Information can appear in folder views, structured lists, or kanban boards. Low-code tools and ELO Flows support automation, with ELO Flows usable without scripting. Integrations include Microsoft 365, Azure, Office, Exchange, Active Directory, and certified SAP interfaces. Security features listed include SSL-encrypted traffic, permission controls, and multi-factor authentication through external identity providers such as Microsoft Entra ID. Deployment options are ELO Cloud SaaS, a managed Business Partner service, or in-house on-premises or private-cloud installation. Web, Windows, iOS, and Android access is available, including mobile apps and the browser-based ELO Web Client. OCR, granular access control, audit logs, and version history are listed. Pricing is on request.