DocuWare vs M-Files
DocuWare
start.docuware.com
M-Files
m-files.comSide by side
| Figure | DocuWare | M-Files |
|---|---|---|
| Price from | £1,060/mo | $65/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 6 | 2 |
| Spec score · Document Management Software | 9.2 (#2) | 8.3 (#14) |
| Spec score · Cloud Document Management Software | 9.2 (#2) | 8.2 (#5) |
| Spec score · Document Workflow Software | 9.0 (#3) | 8.1 (#16) |
| Deployment | DocuWare is available as cloud SaaS, on-premises or hybrid, with the company stating cloud and on-premises share the same code base and feature parity. | M-Files offers both cloud-based and self-hosted deployment options. |
| Founded | 1988 | 2002 |
| Headquarters | Germering, Germany | Tampere, Finland |
| Integrations | DocuWare says it has integrated with 500 applications spanning email, portals, CRM, ERP, HR and custom software. | Featured integrations include Microsoft 365, Salesforce, and SAP, and M-Files also provides integrations and APIs for non-Microsoft CRM and ERP systems. |
| Security certifications | DocuWare states that it holds SOC 2 Type 2 and ISO 27001 certifications, alongside other regional certifications. | M-Files lists ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014 certifications. |
| Support | DocuWare offers 24/5 support for business-critical issues to Cloud and on-premises customers with a valid maintenance and support contract. | Essentials and Enterprise include standard product support, documentation, and learning resources; Premium Support offers 24/7 coverage and faster response times. |
Plans
DocuWare
- DocuWare Cloud£1,060 a month
- DocuWare Cloud 100Price not published
- DocuWare Cloud 15Price not published
- DocuWare Cloud 4Price not published
- DocuWare Cloud 40Price not published
- DocuWare On-PremisesPrice not published
In their own words
DocuWare
DocuWare captures business information, automates document workflows, and keeps documents in centralized archives. It can capture material from scanners, email, Microsoft Teams, file imports, print streams, and other sources, with indexing and barcode recognition. Users can build workflows with drag-and-drop tools, automate recurring tasks and approvals, set deadlines, and follow progress in a dashboard. Search covers document content and indexed metadata, while versioning tracks document histories. DocuWare is offered as cloud SaaS, on-premises, or hybrid deployment. The maker says cloud and on-premises share a code base and feature parity; cloud subscriptions include complete functionality, with pricing based on users and storage. Integrations include 500 applications, with iPaaS connectors to more than 1,000 cloud applications and a REST-based platform service. Cloud documents use AES-256 encryption, traffic uses HTTPS with TLS, and data is triply mirrored, including a second copy elsewhere in the same region. Pricing is listed from $30/user/mo, and a free trial is available. Some on-premises capabilities may require additional licenses.
M-Files
M-Files is a metadata-driven document management system that connects documents with the people, projects, and work they support. AI classification organizes information, while search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation support document work. Integrations include Microsoft 365, Salesforce, SAP, and other CRM and ERP systems. Organizations can choose cloud or self-hosted deployment. M-Files Cloud runs on Microsoft Azure, and M-Files says it encrypts stored data with AES-256 and client-to-server communication. Listed certifications include ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014. Essentials costs $65 a month, billed monthly per seat; Enterprise pricing is by custom quote. A 30-day trial requires no card or installation and provides a basic vault, though not all integrations. Desktop software supports 64-bit Windows; macOS and Linux users access M-Files through the web. Mobile apps are available for iOS and Android, alongside APIs and a UI extensibility framework.