DOKU vs PAYONE
DOKU
doku.com
PAYONE
payone.comSide by side
| Figure | DOKU | PAYONE |
|---|---|---|
| Price from | Free | €19/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 4 |
| Spec score · Payment Gateways | 9.1 (#1) | 7.5 (#35) |
| Headquarters | Artha Graha Building 11th Floor, Jl. Jend. Sudirman Kav. 52-53, Jakarta 12190, Indonesia | Frankfurt am Main, Germany |
| Integrations | DOKU’s plugin works with Magento, WooCommerce, and Shopify, and its pricing page lists a 0,2% platform fee in addition to payment-method fees. | PAYONE says E-Com Starter can be integrated with common shop systems and that its partner interfaces support integration with checkout systems, vending solutions, and webshops. |
| Payment links | Businesses can create payment links or digital invoices from the dashboard or Juragan DOKU app and share them through social media, chat, or email. | PAYONE Link lets merchants create payment links with an online tool and send them to customers through different channels. |
| Payment methods | DOKU says one registration connects a business to more than 45 payment methods. | PAYONE says merchants can accept common payment methods, credit and debit cards, and contactless transactions via smartphone, tablet, or smartwatch. |
| Support | DOKU advertises responsive help through multiple communication channels and provides consumer support by phone and email. | All Card Flat includes 24/7 technical support, while E-Com Starter lists telephone customer support and technical help. |
| What it does | DOKU provides payment acceptance, payouts and wallet-as-a-service products for businesses. | PAYONE provides payment processing for merchants in e-commerce and physical retail. |
Plans
DOKU
- Digital CatalogFree
- DOKU PluginFree
- Payment LinkFree
- Payment LinkFree
- PluginsFree
- QRIS0.70 IDR, paid once
- E-wallets1.50 IDR, paid once
- Card payments2.80 IDR, paid once
- Bank account validation500 IDR, paid once
- Bank Account Validation500 IDR, paid once
PAYONE
- E-Com Pro€19 a month
- All Card Flat€2,990 a month
- E-Com IndividualPriced on request
- E-Com StarterPrice not published
In their own words
DOKU
DOKU provides payment acceptance, payouts, and wallet services connecting businesses with consumers. One registration gives a business access to more than 45 payment methods. Its checkout uses one integration for multiple methods and allows customers to switch payment methods without cancelling a transaction. Businesses can create payment links or digital invoices from the dashboard or Juragan DOKU app and share them through social media, chat, or email. A digital catalog supports product details, checkout, shipping, and real-time order processing. DOKU’s plugin works with Magento, WooCommerce, and Shopify; the listed platform fee is 0,2% in addition to payment-method fees. Developers can use ready-made payment pages or full integrations, with an API reference and sandbox available. DOKU says it uses AES 256 encryption and has PCI DSS certification with periodic audits. It also states that it is Bank Indonesia PJP Level 1 licensed for payment gateway, remittance, e-money, e-wallet, and QRIS services. Payment fees apply to successful transactions, and prices exclude VAT. Founded in 2007, DOKU is headquartered in Jakarta and describes serving businesses from SMEs to enterprises, including local and international businesses.