DOKU vs PayTrace
DOKU
doku.comPayTrace
paytrace.netSide by side
| Figure | DOKU | PayTrace |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 0 |
| Spec score · Payment Gateways | 9.1 (#1) | 6.7 (#48) |
| Founded | 2007 | 2004 |
| Integrations | DOKU’s plugin works with Magento, WooCommerce, and Shopify, and its pricing page lists a 0,2% platform fee in addition to payment-method fees. | Trace AR lists connections with Acumatica, Microsoft Dynamics 365 Business Central, NetSuite, and QuickBooks Online. |
| Payment methods | DOKU says one registration connects a business to more than 45 payment methods. | PayTrace supports card and ACH payments, and its B2B page also describes accepting GSA SmartPay purchase cards for official federal government purchases. |
| Security | DOKU states that it uses AES 256 encryption and has PCI DSS certification with periodic audits. | PayTrace says its platform is PCI DSS compliant, encrypts sensitive information, and does not store payment data locally on the merchant’s network, computers, or premises. |
| Support | DOKU advertises responsive help through multiple communication channels and provides consumer support by phone and email. | PayTrace lists phone support at 1-888-806-6545 from 5 am to 7 pm Pacific and support by email at [email protected]. |
| What it does | DOKU provides payment acceptance, payouts and wallet-as-a-service products for businesses. | PayTrace provides B2B payment processing, merchant services, a payment gateway, and accounts receivable automation. |
Plans
DOKU
- Digital CatalogFree
- DOKU PluginFree
- Payment LinkFree
- Payment LinkFree
- PluginsFree
- QRIS0.70 IDR, paid once
- E-wallets1.50 IDR, paid once
- Card payments2.80 IDR, paid once
- Bank account validation500 IDR, paid once
- Bank Account Validation500 IDR, paid once
In their own words
DOKU
DOKU provides payment acceptance, payouts, and wallet services connecting businesses with consumers. One registration gives a business access to more than 45 payment methods. Its checkout uses one integration for multiple methods and allows customers to switch payment methods without cancelling a transaction. Businesses can create payment links or digital invoices from the dashboard or Juragan DOKU app and share them through social media, chat, or email. A digital catalog supports product details, checkout, shipping, and real-time order processing. DOKU’s plugin works with Magento, WooCommerce, and Shopify; the listed platform fee is 0,2% in addition to payment-method fees. Developers can use ready-made payment pages or full integrations, with an API reference and sandbox available. DOKU says it uses AES 256 encryption and has PCI DSS certification with periodic audits. It also states that it is Bank Indonesia PJP Level 1 licensed for payment gateway, remittance, e-money, e-wallet, and QRIS services. Payment fees apply to successful transactions, and prices exclude VAT. Founded in 2007, DOKU is headquartered in Jakarta and describes serving businesses from SMEs to enterprises, including local and international businesses.