DoubleTick vs Gallabox
DoubleTick
doubletick.io
Gallabox
gallabox.comSide by side
| Figure | DoubleTick | Gallabox |
|---|---|---|
| Price from | — | $150/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · WhatsApp Business API Providers | 7.5 (#23) | 8.1 (#10) |
| Spec score · Chatbot Builders | 7.2 (#224) | 7.4 (#217) |
| Automation | The product includes a no-code bot studio, lead assignment rules, bot interaction logs, journey analytics and working-hours replies. | The platform offers configurable WhatsApp and AI voice follow-up sequences, broadcast campaigns, and human escalation with context. |
| Integrations | The site links a Salesforce integration and its help documentation lists Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce integrations. | Gallabox says it connects to more than 30 integrations and lists tools including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier, and Razorpay. |
| Product | DoubleTick describes itself as a WhatsApp technology partner offering broadcast messaging, a unified team channel, automated chat assistance and conversation reporting. | Gallabox describes itself as an omnichannel AI agent platform that automates customer journeys across channels including WhatsApp, Instagram, voice, and web. |
| Security | The site presents ISO 27001, GDPR and SOC 2 credentials and describes masking sensitive customer information. | Its privacy policy says it uses firewalls, encryption, authentication procedures, and physical and logical controls for databases and facilities. |
| Support | All plans include help-center access and 24x7 chat support; Pro includes a shared account manager and Enterprise a dedicated account manager. | The Basic plan lists a 48-hour support SLA, while the Enterprise plan includes a dedicated customer success manager and uptime SLA. |
| Trial | The pricing FAQ says DoubleTick does not offer a free trial and invites prospective customers to book a demo. | The pricing page offers 500 AI credits to test on real conversations and says no credit card is required. |
Plans
DoubleTick
- EnterprisePriced on request
- ProPriced on request
- StarterPriced on request
Gallabox
- Basic$150 a month
- Essential$331 a month
- Advanced$632 a month
- EnterprisePriced on request
In their own words
DoubleTick
DoubleTick has no write-up on Specifiction yet; its figures are above.