DoubleTick vs InfiQ
DoubleTick
doubletick.io
InfiQ
infiq.inSide by side
| Figure | DoubleTick | InfiQ |
|---|---|---|
| Price from | — | ₹832.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · WhatsApp Business API Providers | 7.5 (#23) | 8.1 (#11) |
| Spec score · Chatbot Builders | 7.2 (#224) | 7.5 (#209) |
| Free plan | No | No |
| Headquarters | Mumbai, Maharashtra, India | Bhopal, Madhya Pradesh, India |
| Integrations | The site links a Salesforce integration and its help documentation lists Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce integrations. | The site says Shopify, WooCommerce, Razorpay, CRM and other native one-click connectors are coming soon; tools can currently connect through the REST API and webhooks. |
| Product | DoubleTick describes itself as a WhatsApp technology partner offering broadcast messaging, a unified team channel, automated chat assistance and conversation reporting. | InfiQ provides WhatsApp Business API messaging infrastructure with campaigns, chatbots, a shared inbox and developer APIs. |
| Security | The site presents ISO 27001, GDPR and SOC 2 credentials and describes masking sensitive customer information. | The security page states that data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that administrative actions are recorded in tamper-evident, hash-chained audit logs. |
| Support | All plans include help-center access and 24x7 chat support; Pro includes a shared account manager and Enterprise a dedicated account manager. | Lite includes chat and WhatsApp support with a 36–48 hour response SLA; Growth includes call, chat and WhatsApp support with a response SLA within 24 hours. |
Plans
DoubleTick
- EnterprisePriced on request
- ProPriced on request
- StarterPriced on request
InfiQ
- Lite₹999 a month
- Growth₹2,999 a month
- Lite₹9,990 a year
- Growth₹29,990 a year
- EnterprisePriced on request
In their own words
DoubleTick
DoubleTick has no write-up on Specifiction yet; its figures are above.