Drag vs MailStack
Drag
dragapp.com
MailStack
vib.toolsSide by side
| Figure | Drag | MailStack |
|---|---|---|
| Price from | $12/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 6 | 1 |
| Spec score · Shared Inbox Software | 9.3 (#3) | 7.6 (#22) |
| Security | Drag states that it is SOC 2 and CASA certified. | Listed controls include Argon2 password hashing, login throttling, CSRF protection, secure production cookies, and least-privilege database access. |
| Support | Plans include a help center and live chat; Plus adds onboarding and setup help, while Pro adds priority support. | Vib Tools lists product support by email and provides a Bangladesh head office address in Kurigram, Rangpur. |
Plans
Drag
- Starter$12 a month
- Plus$18 a month
- Pro$24 a month
- Starter$144 a year
- Plus$216 a year
- Pro$288 a year
In their own words
Drag
Drag is an AI-powered shared inbox for Gmail teams, available inside Gmail or in its web app. Teams can coordinate customer email using boards, assignments, notes, shared drafts, and collision detection. Its queue can bring together email, WhatsApp, live chat in early access, and a help center. Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits. Drag connects natively with Google Workspace services and WhatsApp, supports more than 5,000 apps through Zapier, and provides a REST API and MCP server. Plans allow unlimited users without a seat minimum. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro have unlimited rules and longer reporting windows. Pricing is listed from $12/user/mo billed annually, and a seven-day trial includes Pro features without requiring a credit card. Drag describes its users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.