Drag vs Perplexity

Drag is an AI-powered shared inbox for Gmail teams, available inside Gmail or in its web app. Teams can coordinate customer email using boards, assignments, notes, shared drafts, and collision detection. Its queue can bring together email, WhatsApp, live chat in early access, and a help center. Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits. Drag connects natively with Google Workspace services and WhatsApp, supports more than 5,000 apps through Zapier, and provides a REST API and MCP server. Plans allow unlimited users without a seat minimum. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro have unlimited rules and longer reporting windows. Pricing is listed from $12/user/mo billed annually, and a seven-day trial includes Pro features without requiring a credit card. Drag describes its users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.

Perplexity is an answer engine that searches the open web and returns answers with inline citations. It can search files and connected apps alongside the web, and can select among more than 20 leading models, including ChatGPT, Gemini, Claude, and Nemotron. Deep Research conducts searches across many sources and produces a report. Access is available on Android, iOS, macOS, web, and Windows, with an API also listed. The free plan has limited weekly use for simple questions. Pro costs $20 a month and adds Computer, premium data sources, web search, files, apps, model council, and model selection. Max costs $200 a month and offers higher limits for Deep Research, resource generation, file uploads, and monthly video creation. Enterprise Pro is $40 a month per seat; Enterprise Max is $325 a month per seat. Enterprise plans bill by seat, and API use requires separate credits. Perplexity lists more than 400 app connectors.