Dscout vs PlaybookUX
Dscout
dscout.com
PlaybookUX
playbookux.comSide by side
| Figure | Dscout | PlaybookUX |
|---|---|---|
| Price from | — | $450/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Consumer Video Feedback Software | 7.7 (#8) | 8.5 (#2) |
| Spec score · AI User Research Tools | 7.6 (#18) | 8.3 (#4) |
| Spec score · User Testing | 7.6 (#18) | 8.3 (#7) |
| Spec score · User Experience Software | 7.5 (#24) | 8.4 (#8) |
| Spec score · UX Research Software | 7.6 (#22) | 8.2 (#8) |
| Analysis | Dscout AI can surface patterns and takeaways, answer questions about research data with sources, and generate summaries and themes. | Researchers can use transcripts, notes, tags, video clips, highlight reels, heat maps, and task success analytics to analyze studies. |
| Research methods | Dscout supports usability testing, real-time intercepts, field studies, diary studies, media-rich surveys, and interviews. | The platform offers unmoderated testing, moderated interviews, card sorting, tree testing, surveys, five-second testing, first-click testing, and preference testing. |
| Support | The Core plan lists onboarding, incentive payments, and unlimited study strategy sessions and project feedback as typical support. | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.