Dscout vs Userfeel
Dscout
dscout.com
Userfeel
userfeel.comSide by side
| Figure | Dscout | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Consumer Video Feedback Software | 7.7 (#8) | 8.9 (#1) |
| Spec score · AI User Research Tools | 7.6 (#18) | 8.8 (#2) |
| Spec score · User Testing | 7.6 (#18) | 8.9 (#3) |
| Spec score · User Experience Software | 7.5 (#24) | 8.9 (#6) |
| Spec score · UX Research Software | 7.6 (#22) | 8.7 (#3) |
| Founded | 2011 | 2010 |
| Headquarters | Chicago, Illinois, United States | London, England, United Kingdom |
| Intended users | Dscout describes its platform as serving researchers, designers, and product teams. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Product | Dscout is an experience research platform for capturing in-context insights from participants across research recruitment, fielding, analysis, and sharing. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Recruitment | Researchers can recruit from Dscout’s panel, access partner panels with over 3 million additional participants, or bring their own participants. | Researchers can filter participants by country, language, age, gender, role, and other criteria, and can use their own testers. |
| Research methods | Dscout supports usability testing, real-time intercepts, field studies, diary studies, media-rich surveys, and interviews. | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. |
| Support | The Core plan lists onboarding, incentive payments, and unlimited study strategy sessions and project feedback as typical support. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.