DuckDuckGo Email Protection vs GridInbox

DuckDuckGo Email Protection is a free forwarding service that removes multiple types of hidden email trackers while working with an existing email account. Users select a personal @duck.com address, and messages sent there are checked against DuckDuckGo’s block list before forwarding to a regular inbox. The service can also create distinct private Duck Addresses that can be turned off individually if they attract spam or other unwanted mail. DuckDuckGo browsers and extensions can recognize email fields and fill in either the personal or a generated private address. Forwarded messages can arrive in accounts such as Gmail, Outlook, Apple Mail or Proton, but Email Protection does not include a separate inbox. DuckDuckGo says it forwards messages without retaining the emails or their headers on its systems. Replies use the Duck Address, though the service cannot guarantee that message text will not expose the forwarding address or other identifiers. It is listed for Android, iOS, macOS, Windows, web and browser extensions.

GridInbox is a shared email workspace for handling customer conversations sent to business addresses such as support@, sales@, and billing@. Team members can assign conversations, see who is handling them, and send or reply from the address where a message arrived. Its REST API can create and delete aliases, read messages, and send email programmatically. GridInbox also extracts one-time passwords and verification codes from incoming email for access through its dashboard or API. The Free plan costs nothing and includes five aliases, 10 outbound and 50 inbound messages per month, 512MB of storage, a 5 MiB attachment limit, and REST API access. Pro costs $19 a month and includes unlimited aliases, OTP extraction, 5GB storage, and up to three custom domains. Team costs $99 a month and includes five seats with role-based access control and up to 10 custom domains. GridInbox is designed for transactional and operational email; bulk marketing email is prohibited. It runs on the web and offers API access.