Dynatrace Real User Monitoring vs eG Enterprise

Dynatrace Real User Monitoring tracks interactions with web and mobile applications on Android, iOS, and the web. It covers Core Web Vitals, user interactions, errors, geographic breakdowns, and error correlation. Billing is based on sessions. The Real User Monitoring plan costs $2.25 a month, billed at $0.00225 per session, with 35 days of data retention. RUM with Session Replay costs $4.50 a month, billed at $0.0045 per session with replay capture and the same 35-day retention. The Real User Monitoring Property plan is free and uses usage-based session-property billing. There is no free plan, but a 15-day trial is listed. The product supports mobile app monitoring and interaction tracking across its listed platforms. Dynatrace was founded in 2005 and is headquartered in Boston, Massachusetts, United States.

eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.