Dynatrace Real User Monitoring vs Grafana Cloud Application Observability

Dynatrace Real User Monitoring tracks interactions with web and mobile applications on Android, iOS, and the web. It covers Core Web Vitals, user interactions, errors, geographic breakdowns, and error correlation. Billing is based on sessions. The Real User Monitoring plan costs $2.25 a month, billed at $0.00225 per session, with 35 days of data retention. RUM with Session Replay costs $4.50 a month, billed at $0.0045 per session with replay capture and the same 35-day retention. The Real User Monitoring Property plan is free and uses usage-based session-property billing. There is no free plan, but a 15-day trial is listed. The product supports mobile app monitoring and interaction tracking across its listed platforms. Dynatrace was founded in 2005 and is headquartered in Boston, Massachusetts, United States.

Grafana Cloud Application Observability monitors applications and brings OpenTelemetry and Prometheus data together to help software engineers investigate anomalies and their causes. Its knowledge graph discovers services and relationships from telemetry, while the service catalog displays latency, error ratio, and request rate for each service. The RCA workbench and Entity Graph help investigate correlated problems across a stack. Metrics, logs, traces, and profiles share a unified view, with drill-down from a service into its signals. Grafana identifies Alloy as a collector with native pipelines for OpenTelemetry and Prometheus. The free plan includes up to 2,232 host hours per month and community support. Pro is listed at $0.03 a month, with a $19 monthly platform fee and $0.025 per host hour; host hours and application telemetry are billed at standard Grafana Cloud rates. Serverless usage is billed on telemetry ingested instead of host hours. The cloud service runs on Linux, macOS, Windows, and the web.