Dynatrace Real User Monitoring vs Middleware

Dynatrace Real User Monitoring tracks interactions with web and mobile applications on Android, iOS, and the web. It covers Core Web Vitals, user interactions, errors, geographic breakdowns, and error correlation. Billing is based on sessions. The Real User Monitoring plan costs $2.25 a month, billed at $0.00225 per session, with 35 days of data retention. RUM with Session Replay costs $4.50 a month, billed at $0.0045 per session with replay capture and the same 35-day retention. The Real User Monitoring Property plan is free and uses usage-based session-property billing. There is no free plan, but a 15-day trial is listed. The product supports mobile app monitoring and interaction tracking across its listed platforms. Dynatrace was founded in 2005 and is headquartered in Boston, Massachusetts, United States.

Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.