Overview

Fleetbase brings operational modules and developer tools into one logistics system. The modules share a data layer, allowing a Storefront order to generate a Fleet-Ops dispatch and a Ledger journal entry automatically. That connection can help teams avoid separate handoffs between commerce, delivery, and finance; organizations needing only one focused logistics function may find the wider system more than they need.

Fleetbase was founded in 2018 and is headquartered in Singapore. It supports web, Android, iOS, API, and self-hosted deployments. The maker targets courier companies, on-demand delivery platforms, e-commerce brands, field service providers, and enterprise supply chains.

Key features

Dispatch and operations

Fleet-Ops combines dispatch, real-time fleet tracking, configurable workflows, and route optimization. Fleetbase also supports warehouse and inventory management, shipment tracking, and order management, giving operators a broader operational scope than dispatch alone.

Modules, integrations, and developer access

The module lineup includes Storefront, Pallet, Ledger, Navigator, identity and access management, developer tools, and extensions. Integrations include Twilio, SendGrid, Slack, SAP, QuickBooks, Oracle, Tableau, Power BI, Stripe, AWS, Google Cloud, and Azure. API keys, webhooks, socket events, request logs, and sandbox and live environments provide developers with ways to connect external systems and build against the platform.

Driver app and security

Navigator is an open-source driver app with turn-by-turn navigation, proof of delivery, fault reporting, and live order communication. Fleetbase states that it encrypts data at rest using AES-256 and in transit using TLS 1.2+, and uses role-based access controls and regular security assessments.

Pricing

Cloud and implementation

Fleetbase Cloud starts at 29.00 USD per month, billed monthly. It includes unlimited orders and users, every module, and metered gateway-paid invoices, API calls, and webhook sends. Each driver and vehicle costs an additional $5.00 per month, as does each storefront beyond the first. Gateway-paid invoices cost $0.10 each; API calls and webhook sends cost $0.25 per 100,000, with the first 100,000 combined API calls and webhook sends free per period. The base price is a low entry point, but teams should budget by fleet size, storefront count, and usage rather than treating it as the full cost.

A 7-day trial gives teams a short window to assess the Cloud service. Self-Hosted Implementation costs 2500.00 USD per month, billed as a one-time implementation fee. It covers deployment on customer servers or cloud, CI/CD setup, environment configuration and branding, a go-live handover, and data sovereignty. That option suits organizations requiring deployment control, but it has a substantial upfront cost compared with the Cloud entry price.

Support and professional services

Community Support is free and includes documentation, guides, Discord/GitHub support, and email support, but has no SLA. Business Support costs $1,000/mo and adds a 72-hour SLA, automatic security patches, email support, and priority bug fixes. Developer Support costs $3,500/mo and provides a 24-hour SLA, private Discord, weekly phone calls, configuration assistance, and technical troubleshooting. Fractional CTO Support costs $5,000/mo and includes a dedicated SLA and engineer, two-hour weekly calls with a CTO, and proactive monitoring; the plan also lists release management and strategic and roadmap reviews. These paid tiers are aimed at organizations that need defined response times or ongoing technical involvement, not teams content with community help.

Professional Services has custom pricing for custom development and integrations, ERP/CRM/WMS integrations, workflow automation, data migration, and white-label branding.

Platforms

Fleetbase runs on web, Android, iOS, and API, and can be deployed as a self-hosted system. This range gives operators mobile access alongside programmatic integration and deployment flexibility.

Who it's for

Fleetbase is a strong candidate for logistics operators and software developers who need dispatch and tracking connected to commerce, warehousing, or finance. Its shared data layer and developer interfaces are particularly relevant to courier and on-demand delivery businesses, e-commerce operations, field service providers, and enterprise supply chains. Teams seeking a narrow tool, unwilling to manage metered costs, or unable to accept AGPL-3.0 obligations should look elsewhere or examine the commercial licensing option.

Pros and cons

Connected operational modules: Shared data can carry a Storefront order into dispatch and accounting workflows, reducing isolated handoffs.
Broad deployment and development options: Cloud, self-hosting, APIs, webhooks, and mobile platforms support both operators and teams building integrations.
Cloud charges scale beyond the headline price: Drivers, vehicles, extra storefronts, and metered activity add cost as usage grows.
Support with defined SLAs is expensive: Business Support starts at $1,000/mo, while Developer Support costs $3,500/mo.
AGPL-3.0 requires planning: Network-deployed modifications must be made available under that license unless a commercial license is used.

Alternatives

Consider Made4net WMS if warehouse management is the priority and a warehouse-focused system with custom pricing is a better fit. Choose CargoWise if its paid logistics platform and per-package value-pack options suit the operation. Infor Public Sector is another paid option for readers evaluating software aimed at the public sector.

Logiware may suit buyers who prefer seat-based SaaS pricing without per-transaction charges or hidden professional-services fees. Shipwell TMS is an alternative for readers seeking a customized quote. Choose Open TMS if free, MIT-licensed software with no per-user fees, transaction costs, or feature gates is the priority. project44 Ocean Visibility is an alternative when ocean-carrier visibility through a UI or API and more than 150 carrier and forwarder connections are the focus. Logistaas offers paid, per-user plans, including CRM sales and pricing management at USD 35/User/Month and a Professional plan at USD 55/User/Month.

Browse Logistics Management Software, Last-Mile Delivery Software, and Delivery Management Software for more options in those categories.

Verdict

Fleetbase is best for logistics organizations and developers who want dispatch, commerce, warehousing, and finance workflows tied together, with the choice of cloud or self-hosted deployment. Its integrated modules and developer access are compelling reasons to choose it; growing usage charges, costly SLA support, and AGPL-3.0 obligations are good reasons to look elsewhere if predictable costs or simpler licensing matter more.

	e-Courier	Fleetbase
Free plan	No	Yes
Free trial	No	Yes
Paid from	—	$29/mo
Open source	No	No
Platforms	api	Android, api, iOS, self-hosted, Web
API access	Yes	—
Free plan	—	Yes

e-Courier vs Fleetbase

e-Courier

Fleetbase