e-Courier vs SmartCourier

e-Courier is cloud logistics software for courier companies, shippers and third-party logistics providers. Its platform combines CMS, Dispatch, Customer Portal and ecMobile. CMS handles repeat and routed order entry, configurable customer workflows, driver management, and zone- or distance-based delivery pricing. Dispatch offers real-time driver and parcel tracking, proof of delivery, ETAs, exception alerts and route optimization. The Customer Portal supports manual or barcode order entry, branded experiences, live shipment updates, guest tracking and delivery proof. ecMobile runs on Android and iOS and supports navigation, barcode and document scanning, signatures, location data and proof of delivery. The API supports JSON and SOAP for creating or updating orders, searching statuses, requesting quotes, checking availability and cancellations. API connectivity requires a one-time Help Center configuration. CMS EDI sends event-driven updates through web endpoints, SFTP, FTP or AS2. The service can provide signature images, bills of lading and GPS data. Pricing is personalized, based on daily active-driver count, with unlimited users across departments. Agreements typically run 12 months and cannot be canceled mid-term.

SmartCourier is a last-mile delivery management platform built around an Android runner app and a real-time web dashboard. Its workflow covers pickup, shipment booking, branch and hub operations, transit monitoring, delivery confirmation, and proof of delivery. Delivery records can include electronic signatures, GPS location, and timestamped photos. The runner app supports barcode scanning, pickup entry, multi-AWB batch delivery, configurable undelivery reasons, and background synchronization. The delivery module can save data offline and sync to the cloud after connectivity returns. The dashboard shows live statistics, trend charts, branch performance, and a runner leaderboard. Customers can configure branding, statuses, and undelivery reasons, and add modules such as OTP delivery or SMS notifications. Enterprise plans include RESTful API integration; the platform also supports India Post Speed Post and Registered Post connectivity. It supports Android 8.0 or later and web browsers, but has no iOS app. Pricing is on request, and all plans have a one-time implementation, onboarding, and setup fee.