E-Renter vs FrontLobby
E-Renter
e-renter.comFrontLobby
frontlobby.comSide by side
| Figure | E-Renter | FrontLobby |
|---|---|---|
| Price from | — | $1.66/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 10 |
| Spec score · Tenant Screening Software | 7.7 (#12) | 8.1 (#7) |
| Founded | 2003 | 2018 |
| Report timing | Background reports are available within one hour during weekday business hours and same day during evenings and weekends; credit checks appear after tenant confirmation. | FrontLobby says most Tenant Screening reports are available within 5 minutes, with timing varying by package and identity verification or consent steps. |
| Security | The FAQ says the website uses a 256-bit SSL certificate and is scanned daily by McAfee Secure. | Its Security Policy says HTTPS traffic uses TLS encryption, passwords are hashed with bcrypt, and customer data is stored on AWS with encryption at rest through Amazon RDS. |
| Support | Phone support is available Monday through Saturday during listed hours, and email support is available at all times. | FrontLobby lists support by email, callback request, live chat in the account, and a Help Center with guides, videos, and articles. |
Plans
FrontLobby
- Free Basic MembershipFree
- Credit Report — Premium$14.99, paid once
- Premium Membership$19.92 a year
- Applicant-Pay Credit Report$19.99, paid once
- Credit Report — Basic$19.99, paid once
- Tenant Screening Bundle — Premium$29.99, paid once
- Applicant-Pay Tenant Screening Bundle$39.99, paid once
- Tenant Screening Bundle — Basic$39.99, paid once
- Debt Reporting — Premium$99.99, paid once
- Debt Reporting — Basic$199.99, paid once
In their own words
E-Renter
E-Renter is a web-based consumer reporting agency for tenant and employee screening. Reports may include identity and Social Security number checks, evictions, bankruptcies, criminal and sex-offender records, OFAC and Patriot Act searches, liens, judgments and address history. Individual landlords can test selected minimum credit criteria, but they do not receive a full credit report or score. Commercial accounts provide direct 24/7 access to full credit and other screening reports, with custom solutions and discount pricing. Basic costs $21.95, paid once and includes identity verification and a background check; criminal-record availability varies by state. Premium costs $31.95, paid once and adds a credit check, with the tenant paying an additional $2.49 for verification. Ultimate costs $36.95, paid once and adds name history, address history and Rent Check Advisor, with the same additional charge. There are no membership, registration, monthly or yearly fees; customers pay for ordered reports. Coverage is listed for all 50 states.
FrontLobby
FrontLobby provides landlords and property managers with tenant screening, rent reporting, and debt reporting tools. Its screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau; the US screening page identifies TransUnion as the credit screening provider. Most screening reports are said to be available within five minutes, though package choice and identity verification or consent steps can affect timing. Landlords submit applicant information and obtain required consent before reviewing results online. Screening can be paid for by the landlord or applicant, and does not require a subscription. The free Basic Membership includes property and lease management, Tenant Records, tools and resources, marketplace access, and pay-as-you-go screening and debt reporting. One-time screening options are listed from $14.99 to $39.99, while debt reporting is listed at $99.99 or $199.99 per once. Premium Membership costs $19.92 per year and includes rent reporting for 20 leases, discounts on screening and debt reporting, and one-on-one setup and support. Larger portfolios can access bulk screening, integrations, API access, dedicated support, volume pricing, and customizable packages.