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E-Renter vs SoftScreen

E-Renter

e-renter.com

SoftScreen

softscreen.com

Side by side

FigureE-RenterSoftScreen
Price from—Free
Free plan—Yes
Free trial——
Open source——
WebYesYes
Plans published32
Spec score · Tenant Screening Software7.7 (#12)7.5 (#17)
ComplianceE-Renter describes itself as an FCRA-compliant consumer reporting agency.The broker page describes FCRA and national, state and local jurisdictional compliance features.
HeadquartersBellingham, Washington, United StatesCalifornia, United States
SupportPhone support is available Monday through Saturday during listed hours, and email support is available at all times.The site advertises U.S.-based customer support seven days a week and lists [email protected] and 860.866.8713.

Plans

E-Renter

  • Basic$21.95, paid once
  • Premium$31.95, paid once
  • Ultimate$36.95, paid once

E-Renter pricing →

SoftScreen

  • Landlords and real estate professionalsFree
  • Renter$49.95, paid once

SoftScreen pricing →

In their own words

E-Renter

E-Renter is a web-based consumer reporting agency for tenant and employee screening. Reports may include identity and Social Security number checks, evictions, bankruptcies, criminal and sex-offender records, OFAC and Patriot Act searches, liens, judgments and address history. Individual landlords can test selected minimum credit criteria, but they do not receive a full credit report or score. Commercial accounts provide direct 24/7 access to full credit and other screening reports, with custom solutions and discount pricing. Basic costs $21.95, paid once and includes identity verification and a background check; criminal-record availability varies by state. Premium costs $31.95, paid once and adds a credit check, with the tenant paying an additional $2.49 for verification. Ultimate costs $36.95, paid once and adds name history, address history and Rent Check Advisor, with the same additional charge. There are no membership, registration, monthly or yearly fees; customers pay for ordered reports. Coverage is listed for all 50 states.

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SoftScreen

SoftScreen combines rental screening with applications, income verification, and secure document sharing for renters and real estate professionals. Its screening package includes a TransUnion full credit report and score, plus criminal-background and eviction reports. The service says its soft-pull reports do not hurt credit or lower scores. Renters can complete applications and upload documents such as pay stubs, photo ID, and W-2s; income verification can provide bank-supplied financial information that includes wage direct deposits. Renters can revoke access to information they previously shared through the Un-Share feature. MLS-linked rental-address entry is available in certain markets, subject to broker participation. The broker page describes FCRA and national, state, and local jurisdictional compliance features. The web service lists a free option for landlords and real estate professionals, with no usage fees or membership costs stated. The renter plan costs 49.95 USD once and includes 30 days of unlimited use, with no ongoing subscription charges. The refund policy says transactions are final and refunds cannot be issued.

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