EasyRisk vs LogicManager Customer Complaint Management

EasyRisk is an operational risk register for identifying, analyzing, evaluating, treating, and monitoring risks. Its qualitative 5×5 matrix shows inherent and residual risk and computes severity bands. EasyRisk describes its workflow as aligned with ISO 31000, but explicitly says it is not certified to that standard. Risk and treatment changes record who made them, when, and the old and new values; application users cannot edit or delete those audit entries. Dashboards surface overdue reviews and high-severity risks, and each risk has a next-review date. Teams can assign owners and roles, set treatment actions and due dates, and discuss risks in comment threads. The pricing comparison lists a REST API and MCP server, and Enterprise supports SAML and OIDC single sign-on. EasyRisk can run on an organization’s own infrastructure or servers. The Free plan includes unlimited risks, one risk board, one editor, and one attachment per risk. Team is $168 a year per editor, billed annually; Business is listed at $29 a year per editor, billed yearly.

LogicManager Customer Complaint Management has no write-up on Specifiction yet; its figures are above.