Eat App vs Tableo

Eat App is a cloud-based platform for restaurant reservations, table management, and guest CRM. It accepts real-time online bookings around the clock through a venue’s website, social media, and partner network. Staff can manage tables in timeline, grid, floor, or list views, with capacity controls and pacing tools. Guest profiles can store preferences, visit history, and spending, while CRM tools segment guests for targeted email and SMS campaigns. Reports cover busy periods, no-shows, waitlists, guest trends, and spending patterns. Integrations span POS, voice, payments, booking channels, hotel or property-management systems, and printers, with examples including Lightspeed, Google, Instagram, Stripe, and Mews. Eat App is available on web, Android, and iOS; mobile and iPad apps support offline use and sync when a connection returns. The Free plan costs nothing and is limited to 100 guests monthly. Paid plans start at $69/mo (annual), and a 14-day trial is listed. The company says data is encrypted in transit and at rest and that it has SOC 2 Type II and ISO/IEC 27001:2022 certifications.

Tableo is an online reservation and management platform for restaurants, bars, and cafes, bringing bookings from multiple channels into one system. It includes real-time reservations, table management, an interactive floor map, special service hours, and a waiting list. Restaurants can add a customizable branded booking form to their websites and manage guest profiles, booking histories, notes, exportable data, and marketing tools. Payment features include deposits, prepayments, card verification, and no-show fees through processors including Stripe. Integrations include TripAdvisor, Reserve with Google, Facebook, Instagram, Michelin Guide, and Stripe. An AI messaging assistant handles guest enquiries and booking requests on Facebook and Instagram. The Tableo Manager app is included with every account and is available for iPhone, iPad, Android phones, and Android tablets. The Freemium plan is limited to 100 covers per calendar month across all booking channels. Organise costs $57.50 a month billed annually, Grow costs $95.83 a month billed annually, and Expand costs $249.17 a month billed annually.