Edesy Voice Broadcasting vs IVR Lab Automated Voice Broadcasting

Edesy Voice Broadcasting sends prerecorded voice messages to large contact lists through simultaneous calls. Edesy states capacity above one million calls per day. Campaigns can run at chosen dates, times, and time zones, including recurring broadcasts. IVR menus let recipients use keypad presses to confirm, opt in, connect with an agent, or take other actions. Messages may use uploaded recordings or text-to-speech in more than 40 languages. Contacts arrive through CSV or API, can be segmented and personalized with contact fields, and support opt-out management. Real-time analytics include connect rates, listening duration, DTMF responses, retries, and delivery status, with exportable reports. The REST API triggers broadcasts and webhooks return call events, keypad responses, and delivery status. Automatic retries and multi-carrier redundancy are listed. TRAI controls include DND filtering, time-window enforcement, and opt-out handling. Plans start at ₹1 a month, with a free trial and no free plan.

IVR Lab Automated Voice Broadcasting has no write-up on Specifiction yet; its figures are above.