Edesy Voice Broadcasting vs Sarv Voice Broadcast

Edesy Voice Broadcasting sends prerecorded voice messages to large contact lists through simultaneous calls. Edesy states capacity above one million calls per day. Campaigns can run at chosen dates, times, and time zones, including recurring broadcasts. IVR menus let recipients use keypad presses to confirm, opt in, connect with an agent, or take other actions. Messages may use uploaded recordings or text-to-speech in more than 40 languages. Contacts arrive through CSV or API, can be segmented and personalized with contact fields, and support opt-out management. Real-time analytics include connect rates, listening duration, DTMF responses, retries, and delivery status, with exportable reports. The REST API triggers broadcasts and webhooks return call events, keypad responses, and delivery status. Automatic retries and multi-carrier redundancy are listed. TRAI controls include DND filtering, time-window enforcement, and opt-out handling. Plans start at ₹1 a month, with a free trial and no free plan.

Sarv Voice Broadcast sends one prerecorded or text-to-speech message to many phone numbers for reminders, alerts, surveys, marketing, emergency notifications, political campaigns, lead generation, and other outreach. Campaigns can handle hundreds of thousands of calls, with Sarv describing thousands or millions in a single campaign. Recipients may press keys to respond, route calls to agents, or participate in inbound interactive flows. Users can upload recordings or create dynamic text-to-speech messages in multiple languages, schedule campaigns, and retry failed calls automatically. Phone lists can be uploaded as CSV files or synchronized through an API. Webhooks, APIs, and CRM integrations can trigger broadcasts from existing systems. The dashboard reports delivery, response rates, call duration, drop rates, and campaign ROI, with downloadable reports. DND filtering, number masking, and daily or campaign spending caps are included. Sarv describes the service as cloud based and web based, with API access, end-to-end encryption, and GDPR and ISO compliance. A free trial is available, but there is no free plan. Pricing is on request; the API allows a maximum of 50 contact numbers per call.