Eduvy CRM vs Keystone Hub

Eduvy CRM is an admissions CRM for Indian colleges that manages student enquiries through calls, messages and enrolment. Its AVA caller contacts new leads, typically within about 60 seconds, and handles inbound calls 24/7. AVA supports Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi and English, including Hinglish code-switching. It answers from college-approved, in-date facts and defers questions it cannot verify to a counsellor. The platform assigns live lead scores from 0–100, groups them into Hot, Warm, Mid and Cold bands, and includes a going-cold radar. Campaigns include lead selection, calling windows, retries and budget caps, with DNC scrubbing before calls. WhatsApp templates are approved per college; messaging is opt-in gated and subject to the 24-hour service window, and incoming WhatsApp shares context with calls. Leads can come from Meta lead ads, CollegeDunia and CSV uploads, with no ERP integration required to launch. The phone-focused counsellor app includes lead and callback queues, offline sync, a pipeline and grounded AI answers. Pricing is quoted per institution after catalogue review.

Keystone Hub is a CRM for higher-education institutions managing student leads, personalized outreach, recruitment, and enrollment. It gathers inquiries from multiple sources into one dashboard, where teams can score and prioritize leads with customized criteria. Automated responses and marketing automation support follow-up, while support for more than 13 languages serves multilingual recruitment. Institutions can use Keystone Hub alone or connect it to an existing CRM. A Keystone profile can publish program start dates, course content, deadlines, images, and videos. Leads can connect to another CRM through Zapier or Make webhooks, using the institution’s own account and a Keystone API key. The onboarding team handles setup, including integrations and automated responses. The service runs on the web and through an API. It has technical and organizational security measures, need-based data access, and supplier data-processing agreements. Bundled use has no extra cost; independent-license pricing is available on request.